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VEVOR 5-Tier Tool Cart with Wheels, 400 lbs Load Capacity, Rolling Work Cart with 2 Drawers & Pegboard, Mechanic Tool Storage Organizer with Locking System for Garage, Warehouse and Repair Shop, Black

Customer Reviews for VEVOR 5-Tier Tool Cart with Wheels, 400 lbs Load Capacity, Rolling Work Cart with 2 Drawers & Pegboard, Mechanic Tool Storage Organizer with Locking System for Garage, Warehouse and Repair Shop, Black

5 Tiers & 2 Drawers

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128 Reviews
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Ty's Garage Ty's Garage
Cheaply made
4 Tiers & 1 Drawers
Drawer has a lock but lock doesn't work because no slot for it to lock in... fairly cheaply made but what did expect for the price is guess.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Steve
sent me defective cart, support is refusing to help.
4 Tiers & 1 Drawers
sent me defective cart, support is refusing to help. 1 sent me defective cart, support is refusing to help. 1
If it was possible to assemble it fully, it would have got a good rating, hell if support even tried to fix the issue I would have gave it a better rating. the rails for the drawer are too far apart once they're bolted onto the sides of the cart, also the peg boards for either side cant be bolted on because the bolt holes don't line up. the instructions and support both tried telling me to assemble it loosely then fully tighten it. which i tried, but even without fully tightening the bolts, it's impossible to line up the holes because they evidently weren't drilled in the right places. I tried explaining all this too support and they didn't offer to fix the issue. So the cart I ended up with just has the trays but the pegboard and the drawer are missing. That being said this is by far the worst experience I've had buying something from Vevor and I don't think I'm going to be buying anything from them ever again considering the way support handled the issue. The kicker is that the only photos I was able to send too support are the ones I'm attaching to this review, I tried sending a video to show the issue better but their site doesn't allow big files, some of the pictures I tried sending exceeded their MB limit let alone a video, so they don't even enable you too show them the issue properly before refusing to help at all, what a garbage company, that's the last time.
12 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
tere tere
que no me envian la factura fiscal
4 Tiers & 1 Drawers
Me urge la fsctura y hasta el dia de hoy no e recibido nada me urge por favor
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Lars Kjelstrup Lars Kjelstrup
made to cheep
5 Tiers & 2 Drawers
looked good on the pictures when i ordered it. BUT plates are to thin and bend like a sodacan, the coating/paint layer is to thin and is falling off before i even start to use the cart. holes don't align making it difficult assembling the cart. plates for the side mount were bent in the wrong location making it impossible to assemble it correctly. Can't recommend this cart to anybody.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Maria Børsting Maria Børsting
Mrs
4 Tiers & 1 Drawers
The metal was bend several places and we had to straighten it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kå*** Kå***
Poor quality
4 Tiers & 1 Drawers
Poor quality. Disapointed.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CPT CPT
fabricator
5 Tiers & 2 Drawers
I purchased this not as a tool cart but as a system to hold my new welder. The cart arrived in 3 days from order, box was beat up a bit but sealed and no holes. Unpacking I found Damaged pieces, (probably shipping damage) on 3 major pieces. Dug out the instructions and basically a joke. Good thing is I am a welder fabricator so I have the tools and knowledge to repair the damaged stuff and interpret the hieroglyphics into instructions to assemble properly, as for the cart, it appears that it will do exactly what I purchased it for and will update in the future if I see/find a reason to.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
JPCC JPCC
un peu déçu
4 Tiers & 1 Drawers
Il n'y a que 2 roues pivotantes et 2 roues fixes....c'est moins pratique car mon local exigu. En plus sur une photo et dans le texte il est spécifié 4 roues pivotantes. Je pense que 160 kg est un peu exagéré (oui 100kg max).
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Amazon loyal buyer Amazon loyal buyer
It is okay
4 Tiers & 1 Drawers
Not all wheels are swirling, only the front.
0 people found this helpful
Jeremy2b13 Jeremy2b13
Très moyen
5 Tiers & 2 Drawers
Je recommande pas et à la fois oui.. pourquoi ? Tout simplement parce que niveau place c'est interessant mais la qualité générale est assez médiocre surtout au niveau des roues car celle ci même a vide ne seront jamais droite. Les vis sont trop petite pour plus de poids et l'assemblage est moyen. Le prix reste correct mais quand on lis tout ce que j'ai écrit avant.. c'est très moyen !
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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