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VEVOR 5 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR 5 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Horizontal All in One 5 KW

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2902 reviews
Brian Stone Brian Stone
Mr
Vertical All in One 8 KW
Had to fix line from tank to pump first of all. Never got the blue Tooth to work. My old one actually worked Better.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
Barge Barge
Uhm....
Separated
Melted after a 4 months of use as a tiny house anti freezing measures. Instructions could use work by someone who is fluent in english (Not Slander).
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
Katherine Katherine
Warning ⚠️ ‼️ ⛔️ Third one was the charm
It took 3 diesel heaters before this last one finally worked. What would have cost $250 ish to install via a diesel mechanic ended up costing me over $1200.00 total. Vevor wanted me to make sure my oil and oil filter was clean. It took a lot of going around in circles with customer service to fully reimburse me each time for a product that would not start/light at all, even though fuel was getting to it. The only other product like it is 3-5k which is significantly more and rumor has it they have problems too. Maybe not out of the box though? So I’m happy to announce the third one works and so far so good. It’s only been 2 weeks. It’s great to finally have heat on a cold winters night in the Utah desert. Fingers crossed. Good luck to you all.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Eric Jones Eric Jones
Engineer
Separated 2 KW
Thermostat not dependable but using constant on works fine. Using bluetooth to turn on works but unit will shut down before the night is over. Not good if you are using to prevent water from freezing or heating anything critical. I us this one for heating mu battery room. If i manually turn it on low it stays on. If I set the temperature or turn it on with bluetooth it will work for a while then turn off.
1 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Frank Frank
Overall good product
Horizontal All in One 8 KW
Overall good product which suits our purpose. The remote control does not work fully, otherwise happy with the product
0 people found this helpful
Customer Service Reply: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
Devin Devin
Great bang for the buck so far
Separated
I have only had it installed a couple weeks so i cant speak on the longevity of the unit, but i will say it cranks out heat. I have a 40' destination trailer. I mounted this unit in a tongue box and piped it in the wall. With both my furnace and this running it heats up from 55⁰ to 65⁰ in less than a half hr. The fuel consumption is relatively low unless i keep it running all night in which case it uses about a gallon of diesel. The remote is handy. The bluetooth app is absolute garbage tho. I got it to work once and not again. I also am not sure where the thermostat is located but the auto feature doesnt seem to work either.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Jeff Jeff
Farmer
Vertical All in One
Farmer 2
Would not start right out of the box. Kept saying voltage was too high when it wasn't. Then I finally got it running and then it would shut off and say something else that wasn't true. Save your money
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Steven Birge Steven Birge
vevor diesel heater
Horizontal All in One 8 KW
vevor diesel heater  2 vevor diesel heater  2 vevor diesel heater  2
it didnt work when i got it all it did was blow fuses and the wires got hot and i asked vevor for a replacement or refund and they told me i need to take it apart and look at it well im no electrician and i bet most of the people that buy these are not either but i did everything looked good so now they want to send me replacement parts instead of a heater that works or a refund so i guess if you buy something from vevor they expect you to make their product work i have had this heater for almost a month now and still have not been able do to faulty equipment and takes weeks to receive parts
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience you experienced with the product. Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Jason Golightly Jason Golightly
diesel heater
Horizontal All in One 8 KW
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alan james Alan james
Mr
Separated 2 KW
Brought two, both had assembly problems, easy enough to fix as I'm a mechanic, but if not mechanically minded, would have been a throw away. Little things internally, does not appear to have quality control as someone is not doing their job. Will only buy 5kw units from now on, have had zero trouble with the 9 I've purchased.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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