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VEVOR 5 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR 5 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Vertical All in One 5 KW
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Customer Reviews

4 Out of 5
Based on 3108 reviews
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3108 Reviews
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chris chris
bad diesel heater
Separated 2 KW
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
Russell Cruson Russell Cruson
Won't run
Separated
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Ray Ray
Leaks exhaust into room, support wouldn't help
Separated
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
Bulwinkl Bulwinkl
Mr.
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
technician technician
engineering tech
Wired the brand new unit up and it will not turn on, the LCD is dead. After further diagnosing I found there is no 5V going from the main control board out to the LCD controller. Vevor is sending a part but I am not sure if they are sending the proper part. Time will tell.
2 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Josh Groeger Josh Groeger
Mr
Horizontal All in One 8 KW
Horrible!! Keeps giving me an E-01 and my battery is at 12.5! Junk! Do not buy!
1 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Zack stubbs Zack stubbs
This unit is JUNK
Horizontal All in One 8 KW
Don't buy this mine was inoperable after just 72 hours of operating it will never buy a Vevor product again
2 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Mark Mark
Bluetooth issues
Vertical All in One 8 KW
Bluetooth will not connect to Samsung galaxy phones. Phone sees the device but the app does not. Can not connect it to the app so that feature is defective. Better off not buying the Bluetooth model.
1 people found this helpful

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