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VEVOR Heat Press 12 X 15 Inch 5 In 1 Heat Press 1250 W Heat Press Machine Swing Away Black Heat Press T-Shirt Sublimation Printer Transfer 360 Degree Rotation for DIY T-Shirts Hat and Shoes

Customer Reviews for VEVOR Heat Press 12 X 15 Inch 5 In 1 Heat Press 1250 W Heat Press Machine Swing Away Black Heat Press T-Shirt Sublimation Printer Transfer 360 Degree Rotation for DIY T-Shirts Hat and Shoes

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Customer Reviews

4 Out of 5
Based on 1457 reviews
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1457 Reviews
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Crystal Crystal
Heat press this version isn't good and not worth the money.
The temperature doesnt stay at the right temperature and its really hard to set it in the firat place. The two mats are weird to use and slip all over the place. When you turn the top plate away to place you next piece it jerks the whole machine. Do not buy this machine. Spend a bit more for a different model.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tânia Madanços Tânia Madanços
Nao funciona
A temperatura nao funciona como devia. Tanto aquece demais e marca os tecidos como de menos, o dtf nao cola
3 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Autumn Hooker Autumn Hooker
Worst heat press ever!
Came with no instructions barely clamps down not enough pressure at all to do heat transfers! I wish I could get my money back but It’s to late
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sloane Sloane
Dégradation de la presse à chaud - QUALITÉ TRÈS MÉDIOCRE
J'ai acheté en Mai cette presse à chaud pour mon activité de flocage textile, nous sommes en juillet et la presse est complètement dégradé ! le plateau n'est plus a plat, les vis à l'intérieur frotte une paroi et ça fait pleins de particules noirs, qui au passage m'ont taché des T-shirts blanc pour des clients, pendant que j'était entrain de floquer. Franchement je suis tellement déçu, car je voyais les commentaires négatif et aussi positif et je me suis dit que j'allais tenter en voyant ce que ça aller donner. Et bien TRÈS DÉÇU comme la plupart de ces commentaires.. Il vaut mieux mettre un certains prix, plutôt que d'acheter cette presse à moins de 150€ mais qui ne fait pas dutout l'affaire !
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Brady Church Brady Church
Mr
I received the product which was ok but not what I expected. I attempted to contact customer service to setup a return and never heard back from anyone after multiple attempts. HORRIBLE customer service and I definitely will not be using Vevor products strictly due to poor communication and customer service.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Enyuli Aguiar Enyuli Aguiar
Planchan térmica
Planchan térmica 3 Planchan térmica 3 Planchan térmica 3 Planchan térmica 3
Mi pedido vino incompleto y defectuoso!f faltan algunas partes que venía en el kit. Necesito devolver el equipo .
0 people found this helpful
Customer Service Reply: Le pedimos disculpas sinceramente por las molestias ocasionadas. Hemos recibido su solicitud y nos hemos mantenido en comunicación constante con usted respecto a este problema. Le aseguramos que estamos haciendo un seguimiento exhaustivo y le ofreceremos una solución lo antes posible. Mientras tanto, le rogamos que revise las respuestas a su solicitud y las alertas por correo electrónico para estar al tanto de las novedades.
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Cristian Ignat Cristian Ignat
Mr
Mr 3 Mr 3 Mr 3
I am very dissapointed because the front panel has a lot of scratches and scuff marks, it looks like an used one. Also the manual has other functions specified than the press I got, 😞
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Mathew Fabian Mathew Fabian
Product was received with broken box
Product was received with broken box 3
The box was received with a sizable hole and some products parts were exposed I haven’t tested it yet will try to start it up and contact with more information
0 people found this helpful
Bely Bely
Solicitud de manual en español
Solicitud de manual en español 3
Buen dia, seria demaciado importante pudieran compartirme el manual del equipo en español, toda vez que me llego en inglés.
1 people found this helpful
Customer Service Reply: Dear customer,

Thank you for your comment!

Sorry, currently we can only provide instructions in English.
If you have questions about the use of the machine, you can contact our after-sales personnel to obtain the machine usage video.
Do not hesitate to contact us if you have any further questions.

Best regards,
Louise
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Patricia Patricia
Prensa
La prensa es buena, pero lo de hacer boli, no conseguí hacer ninguno porque no le da el calor suficiente, y la de gorras pasa lo mismo, o el dibujo es muy chico o no da mucho calor y no saldrá la sublimación
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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