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VEVOR Handrails for Outdoor Steps, 5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Customer Reviews for VEVOR Handrails for Outdoor Steps, 5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

5-6 Steps 1 Piece

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Della Della
4-5 foot hand rails
4-5 Steps 1 Piece
The cover for the base was dented. The directions were not very clear.
0 people found this helpful
TAMERA TAMERA
CHAPMOND
2-3 Steps 2 Pieces
THEY WERE PERFECT FOR MY MOTHER
0 people found this helpful
Tim Tim
Good product overall.
2-3 Steps 1 Piece
I really like these handrails, but the bottom rail was too short for the steps I put them on. I had to buy more square tubing to make them work.
0 people found this helpful
Jim Rabideau Jim Rabideau
Owner
1-2 Steps 1 Piece
The railing was a decent product. I did put an angle on top of the vertical posts just so I could get a screw from the bracket to the post. I also used large tap on screws to anchor it. The fasteners it can with were a little light weight for my taste.
1 people found this helpful
jako jako
Handrail For DIY Hobbyist
5-6 Steps 1 Piece
Reasonable quality but not well thought out design. The lower beam is too short for certain angles of stairs; I had to put two 1/4" shims under the brackets for it to get the legs parallel. It would be much easier to cut that beam than to extend it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
alain alain
Good product but missing parts.
5-6 Steps 1 Piece
Good product but missing parts. 3
I like the product. It was my second ordered ( 2 set ) of the same handrail. However, one of the box DID NOT INCLUDED THE 2 LARGE COLLECTOR so i can not installe the handrail. I join a photo of the missing parts. Thanks and i hope you will sent the missing parts shortly. Alain
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Alex L Alex L
Rusted after first rain
5-6 Steps 1 Piece
Rusted after first rain 3 Rusted after first rain 3
Relatively good design, everything fit together without issues. Provided masonry drill bit had a square shank so would need a professional grade drill with matching chuck. If you do not have such a drill, plan on buying a 1/2" masonry drill bit. Bad quality powder coating, in some places too thin. Rusted after the first rain within the first week, so plan on buying your own exterior paint and putting couple coats. EDIT: Vevor support opened a ticket in response to review and said: "The image shows rust on only one side of the column, which is likely due to variations in rainfall and regional environmental conditions. Our tests did not show this issue. We suggest you purchase paint and apply it yourself."
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bl*** Bl***
They are only able to be installed correctly at an angel greater than 0.
2-3 Steps 2 Pieces
They are only able to be installed correctly at an angel greater than 0. 3
Good price and once they are in they are pretty good. Not super user friendly to install but I got the hang of it. They do come with all the stuff and a concrete drill bit is very helpful. 7/10 aesthetically, 5/10 make and install
0 people found this helpful
nenette.dormegnies nenette.dormegnies
bon produit rapport qualité prix livré avec tout
4-5 Steps 1 Piece
très bon produit mais compliqué à monter la notice n'est vraiment pas au point tout le matériel pour monter y est c'est top mais la méche pour percer n'est pas adaptable sur un outil français ? sinon très sécurisant
0 people found this helpful
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Anthony H Anthony H
Don’t purchase, save your time and money
5-6 Steps 1 Piece
Don’t purchase, save your time and money 1 Don’t purchase, save your time and money 1
Support railing was too short and customer services “resolution” was to uninstall it and ship the entire railing back. In every image VEVOR has provided, it shows the middle support rail being connected to both posts.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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