Select the country/region, language, and currency you prefer for shopping.
VEVOR Handrails for Outdoor Steps, 5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Customer Reviews for VEVOR Handrails for Outdoor Steps, 5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

5-6 Steps 1 Piece

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
64 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
FILTERED BY
Reviews for Current Item Clear filters
64 reviews
Philip Dalmon Philip Dalmon
Mainly pleased with this product
5-6 Steps 1 Piece
It was easy to assemble and found ok , but could be a bit more sturdy, otherwise not a bad product
0 people found this helpful
Shane Shane
mr
5-6 Steps 1 Piece
does the job but had to use different bolts to mount on timber floor
0 people found this helpful
Fishman5 Fishman5
Need better instructions
5-6 Steps 1 Piece
Instructions are not very detailed. Tools provided are not enough good to finish job
0 people found this helpful
jako jako
Handrail For DIY Hobbyist
5-6 Steps 1 Piece
Reasonable quality but not well thought out design. The lower beam is too short for certain angles of stairs; I had to put two 1/4" shims under the brackets for it to get the legs parallel. It would be much easier to cut that beam than to extend it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
alain alain
Good product but missing parts.
5-6 Steps 1 Piece
Good product but missing parts. 3
I like the product. It was my second ordered ( 2 set ) of the same handrail. However, one of the box DID NOT INCLUDED THE 2 LARGE COLLECTOR so i can not installe the handrail. I join a photo of the missing parts. Thanks and i hope you will sent the missing parts shortly. Alain
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Alex L Alex L
Rusted after first rain
5-6 Steps 1 Piece
Rusted after first rain 3 Rusted after first rain 3
Relatively good design, everything fit together without issues. Provided masonry drill bit had a square shank so would need a professional grade drill with matching chuck. If you do not have such a drill, plan on buying a 1/2" masonry drill bit. Bad quality powder coating, in some places too thin. Rusted after the first rain within the first week, so plan on buying your own exterior paint and putting couple coats. EDIT: Vevor support opened a ticket in response to review and said: "The image shows rust on only one side of the column, which is likely due to variations in rainfall and regional environmental conditions. Our tests did not show this issue. We suggest you purchase paint and apply it yourself."
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anthony H Anthony H
Don’t purchase, save your time and money
5-6 Steps 1 Piece
Don’t purchase, save your time and money 1 Don’t purchase, save your time and money 1
Support railing was too short and customer services “resolution” was to uninstall it and ship the entire railing back. In every image VEVOR has provided, it shows the middle support rail being connected to both posts.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Roch Beaudoin Roch Beaudoin
Handrails
5-6 Steps 1 Piece
Not good quality
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Rusty rail Rusty rail
Rusty rail.
5-6 Steps 1 Piece
Already started to rust.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Mr
5-6 Steps 1 Piece
Mr 3
Arrived with scratches over multiple frames. Paid $130 and only got a $40 refund so they still made profit 😆 This was for a new house sale too! The angles for a 5-6 step template don’t work the best with the brackets either. Needed to make different screw holes for the pole brackets. Did the job but I needed to fix the scratches and drill my own holes for the brackets. Not the greatest but I guess it’s good for the price if it wasn’t damaged. Definitely wouldn’t do a steep angle like the photo suggests
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

People Who Bought This Item Also Bought