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VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Double Rails for professional installers or beginners

Customer Reviews for VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Double Rails for professional installers or beginners

1200 mm

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Juan Juan
Defectuoso
1200 mm Yes
La máquina está mal ensamblada, corta torcido, no saca tiras finas...Un desastre
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Nicolas Nicolas
Ne coupe pas un carreau
1200 mm
Acheter pour faire 50 mètres carré et couper des carreaux de 120cm. L'outil n'a pas été capable de couper un carreau. Dès que le carrelage est plus grand que 40 cm le carrelage casse ou ne se sépare pas (manque de force de séparation). Produit à fuit J'ai perdu 115 euros
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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John Prater John Prater
Owner
1200 mm
The cutter. Will not snap my tiles clean and lifts off the ground, when I go to snap. Vevor is not allowing me to return, they keep me sending me instructional videos on how to use the machine, I have been a General contractor for 25 years and know what I am doing. I will take this company to court. The worst I have seen.b
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Alejandro Alejandro
7 meses de uso
1200 mm Yes
Pues tras siete meses de uso puedo decir k deja mucho que desear para el formato 120 porcelánico va bien pero para otros de cerámica de 40 por ejemplo deja mucho que desear no parte bien no corta cuando va a media guía por k la misma guía se cirba hacia arriba y no ejerce fuerza en fin vale para algo puntual para herramientas profesionales no es de buena calidad...
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos de nuevo.
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Erica Erica
Not sturdy enough
1200 mm None
Don’t wast your money on this. It’s too flimsy. For large tile rip cuts, you will end up breaking so many pieces of tiles that will cost way more than you would save from a cheap tile cutter.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
L R Brown L R Brown
PE
1200 mm
Advertised to cut 6mm porcelain but this tile is too thin to position the wheel properly. 7 mm tile will also not work with this machine.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Apologies for any inconvenience. Our after-sales team is ready to help promptly via our online "Contact Us" section. We truly appreciate your understanding.
Jim Burns Jim Burns
Mr
1200 mm
Poor design. There is a 2 inch piece of rubber near the top of the cutter which allows you to snap the tile however every time I tried to cut a 48 inch tile the cutter would get stuck causing a jagged section on the cut.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Erhan Ozlem Erhan Ozlem
Owner
1200 mm
Poor quality
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
Erik Erik
Owner
1200 mm Yes
Not very well constructed and flexes too much while scoring. Breaks tiles before score is even all the way across. I have had many of these type of cutters before and this is subpar.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
problematic problematic
problematic
800 mm
Appears well made but had trouble getting clean snaps on the tile we were using, a Cortag I bought did a better job.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."

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