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VEVOR Handrails for Outdoor Steps, 120cm Length 3 Crossbars Stair Hand Rail Kit, Transitional Stainless Steel Railings w/ Installation Kit, Double-column Staircase Handrails for Seniors,Porch & Deck

Customer Reviews for VEVOR Handrails for Outdoor Steps, 120cm Length 3 Crossbars Stair Hand Rail Kit, Transitional Stainless Steel Railings w/ Installation Kit, Double-column Staircase Handrails for Seniors,Porch & Deck

3 Crossbars 120 cm
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Customer Reviews

4 Out of 5
Based on 324 reviews
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ing.paolobanti ing.paolobanti
Buon corrimano, tasselli non idonei
No crossbar 150cm (Install from the side)
Buon corrimano, peccato non ci sia una versione anche con barre paraginocchio. Abbastanza semplice da montare, ma i tasselli forniti nella confezione non sono idonei: alla fine il parapetto ballava; ho dovuto prendere dei tasselli più robusti
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Customer Service Reply: Abbiamo aperto una pratica per gestire questa segnalazione. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti invitiamo a controllare tempestivamente la tua casella di posta per i nostri messaggi.
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WIlko WIlko
Leuningen beginnen te roesten aan de sierstangen
2 Crossbars 120 cm
Leuningen beginnen te roesten aan de sierstangen 2 Leuningen beginnen te roesten aan de sierstangen 2
Ik heb voor mijn ouders drie leuningen voor de tuin gekocht. Helaas zijn de schreuven niet echtlang en staan ze niet heel stabiel. Ergeet goed voor een leuning dier is nog dat de leuningen aangemerkt staan als roestvrij dit is niet het geval. De tussenstangen, oftewel de dunne stangen onder de vasthoudstand beginnen te roesten. Dit is niet goed voor eren leuning die in de tuin en dus regen moet kunnen.
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1793532293415]. Please pay attention to the email address associated with your order and reply to us there.
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johnlan1111 johnlan1111
Manque vis
2 Crossbars 80cm
Manque vis 2
Dans chacun des 2 colis il manque une vis de fixation.
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Trevor Haines Trevor Haines
recommended
No crossbar 150cm (Install from the side)
Good product but was missing parts and had to wait for 2 weeks for replacements
0 people found this helpful
MIERSMAN MIERSMAN
Monsieur
No crossbar 150cm (Install from the side)
Il me reste à les installer. Ça semble facile à faire.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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montage pas facile montage pas facile
fragile
3 Crossbars 150 cm
montage complique, manque des vis ( sachet pas fermé), plutot fragile, dangereux pour une personne agée , pas stable .
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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michelchoux michelchoux
Être fiable
No Crossbar 180 cm
Plus jamais. Vevor
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact permanent avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses liées à votre demande ainsi que les notifications par e-mail.
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andy andy
Disappointed
No Crossbar 150 cm
Disappointed 1
Disappointed with this handrail as it was fitted in May 26 and is starting to rust as per the picture attached.
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Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
h.vandervorm h.vandervorm
Zeer slecht, miskoop.
2 Crossbars 180 cm
Het is een zeer slechte Chinese kwaliteit RVS, zodra het in de buitenlucht komt begint het te roesten, Miskoop van de maand, ik wil mijn geld terug.
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richard.gries richard.gries
Ich habe die Ware noch nicht erhalten!
2 Crossbars 80cm
Die Ware ist bei mir noch nicht angekommen!
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Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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