Customer Reviews for VEVOR 45W CO2 Laser Engraver, 300 x 200 mm, Desktop CO2 Laser Engraver Cutter Machine with Rotary Axis, Air Assist, Engraving Machine Compatible with LightBurn CorelDRAW GRBL, for Wood Acrylic Glass

The first time I used this, it worked beautifully. However, after I switched it off and restarted it the next day, it refuses to fire the laser. If I press the red test button, the laser fires without a problem. I then attempted to get help. What a joke! I went to the support page, entered the order number as requested - AND WENT NO FURTHER. Support seems to be non existant from my experience so far. I downloaded the user manual, but it was of no help at all. The laser has parked itself in the top LH corner even though I placed it in the lower LH corner. If I tell it to trace, it does it correctly, but when I press the start button to cut, the laser module follows the outline but doesn't turn on the laser. End result - a laser that doesn't work and a support team that I can't access. I only bought it to cut acrylic which explains why I bought a cheap one. Shot myself in the foot more likely. Piece of rubbish is what I ended up with. I would have given zero stars but that wasn't an option.