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VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

40 cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
Reviews for Current Item
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Candace Meisenholder Candace Meisenholder
Chainsaw
Pull rope broke first pull
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Heinz-Jürgen Brosig Heinz-Jürgen Brosig
Diplom Ingenieur
58 cc
Brauche hilfe zum starten des Motors. 0163 2591873 Brosigkalle@gmail.com
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Demoulin Demoulin
Tronçonneuse thermique
58 cc
La lame est sortie du guide , une partie de la lame a comme fondueau bout de 2 minutes.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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James Pickett James Pickett
Chain saw
So had issues when it was taken out of the box, which usually would not be a problem, but vvored does not wanna honor the replacement or refund or repair after I bought an extended warranty
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
John Lowe John Lowe
Owner
I purchased this saw and on the first use just cutting limbs the saw jumped back as chainsaws do and the handle completely pulled apart from the saw even out of the carburetor. I purchased the protection warranty coverage and filed a claim.was told I would get a response in 24 to 48 hrs only after 3 days I contacted VEVOR for status only to be told 24 to 48 hrs for a response after 3 days again I contacted VEVOR again and was told the same BS as the last time I guess they think stall tactics will work and I will just drop it . I guess they just don’t care or wont stand behind what they sell and nether will the XCotton warranty plan. Would not recommend purchasing this product or the warranty that they sell.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
K Johnson K Johnson
Farm Manager
Started and ran twice for 10 min. Never started again. Disappointing purchase. Glad I didn't spend much for a useless saw.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joe Joe
Tree cutter
Yes it's a powerful saw to a point, the parts that's used to make the saw are cheap and break easy, I didn't even have it a month and the pull cord assembly basically blew up. I purchased the one year warranty, and I've been getting the run around since February 25th about trying to get replacement parts. THE ABSOLUTE WORST CUSTOMER SERVICE IVE EVER ENCOUNTERED.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Carey Bishop Carey Bishop
Homeowner
Saw would not start. Seems like it is not firing
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Matt Matt
Mr
Won’t start out of the box. Tried for hours and watched videos but the chainsaw doesn’t start or turn over. I’ve run out of options to get it started
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Telly Andersen Telly Andersen
Rat og pedaltramper
58 cc
Jeg kan ikke starte den. Har forsøgt flere gange at skrive til Vevor for at returnere den men hører ikke noget fra dem
1 people found this helpful
Customer Service Reply: Vi har modtaget din sag og har fortsat kommunikationen om problemet. Vi anmoder i øjeblikket om detaljerede oplysninger via e-mail for at løse det og afventer dit svar. Du kan være sikker på, at vi følger op, indtil problemet er fuldt løst – følg venligst med på svar på sager og e-mail-advarsler.
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