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VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

40 cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
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Steve Steve
Engineer
This was a horrible saw.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnnovis57@gmail.com Johnnovis57@gmail.com
Owner
Brand new and won't start . I have no spark at the spark plug. Can't get the problem solved with customer service
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
pablo pablo
motosierra
no j hice ni un deposito con ella y dejo de dar chispa y encima les escribo y en lugar de leer los correos y enterarse denlo que les digo solo saben decirme que puede ser al final me mandan una nueva pero las vuelta me las he dado yo
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Richard Hodges Richard Hodges
Need new chain bar
Chain bar was bent chain would not stay on bar I need a new bar
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mat Mat
Tronçonneuse
58 cc
Reçu jeudi, monté démarrer sans soucis. Essai vendredi abbatu deux arbres, aiguisé la chaîne le soir puis samedi matin je fait tomber un arbre sans problème et le second des étincelles au niveau de la chaîne et la chaîne qui ne tourne plus! Deux utilisation et machine hors service, j'attend de voir la suite car c'est dommage j'étais plutôt satisfait au premier abord...
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Antonio Antonio
Mala compra
40 cc
La motosierra que compré no funciona , mala experiencia.
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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David Zanni David Zanni
Owner
Pull cord broke on the 1st pull. Fixed the rope and had trouble with the rewind mechanism. Other than that the saw worked great
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Robert Robert
Brookes
40 cc
Saw is making a bad rattling sound on tick over. Only used half a dozen times, no more than a couple of hours total to trim domestic firewood. Sounds like clicking /rattle noise coming from clutch side. Afraid to use it. Please advise
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ran Merritt Ran Merritt
Logger
Love the saw, but arrived with right side panel cracked. Assembled saw, runs great, love it, but panel will fail. Please send me the right side panel that has the chain brake attached and then good to go.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Roger Jones Roger Jones
Home owner
I Can't use it yet.. the bar won't fit the power head.. The chain tension adjustment pin will not fit this bar that was sent with the saw.. I'll have to take it to a machine shop to get it fixed.. Very disappointed..
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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