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VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

40 cc

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Quentin Quentin
Never has worked
Won't rev up, won't restart after refilling with fuel. Local small engine shop said that the high adjustment is stripped/ bent so it will not hold position. Customer service is a hassle, requesting a picture. Not sure how someone would photograph such a problem.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wayne Newell Wayne Newell
Chain saw
Hello both the small one don't work the pull cord will not wrap back up so who around my area works on them or use my warranty and send me two new ones please , I have bought a lot from y'all
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wreed Wreed
Customer
Out of the box, easy to assemble and instruction were good. Started out good, compression made it a little difficult to pull start, it cut real well for about 20-30 minutes and wouldn't start again. You’ll wear yourself out trying to start it. You get what you pay for that’s for sure here. Overall it’s a crap saw.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Perez Ferron Perez Ferron
Oui
58 cc
Elle perd de l’huile au bout de deux semaines, et c’est dégoûtant
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Doug Oliver Doug Oliver
I'll leave this blank..until my chainsaw issues are resolved.
So I was having high hopes for this saw. I have purchased the Vevor backpack leafblower and have had no problems with it. I purchased new 100% gas and a can of oil. Filled leaf blower and the New Vevor chainsaw. Started on 5-6 pull! Awesome. Ran saw like they said, half throttle first 15 or so cuts. Set it down. Start piling limbs. Go to start it, won't start. Finally get it started with choke on and go to cut and it would die. Pulled the plug out and checked it. Its clean. Check air filter it's good. Go to top it off with gas and notice big puddle of oil on the concrete. Top both of them off still doing same thing. Went to get the saw off the ground and my wife says "is that thing spraying gas out around the fuel cap"? Yep, sure enough. I've reached out to Vevor and the response I got was 1. You need to make sure it's got gas in it! 2. This chainsaw has an automatic oiler and is customary for it to leak a little. So, I did buy the extended warranty for this and all I get from them so far is "you got gas in it"? Y'all take this with a grain of salt. Hopefully they will refund or replace this thing. If not I'll go buy a Sthil. Tried to upload pics and videos but it won't upload.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Nick Nick
Works and cuts
Started and ran fine for about an hour then after shutting it down for a bit to clear some brush it didn't want to start then the pull cord broke when the sleeve to the pull cord hole broke.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Roy Roy
Bolts
The bolts holding the bar to the body came off.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yard Man Yard Man
Retired
Can't beat the price but had problems from the start. I assembled the saw per the manual, mixed fuel and added chain oil. The saw was hard to start and wouldn't stay running. I got it going enough to top a fairly large tree, limb it and cut to manageable lengths. It sat for two weeks and i attempted to start it to burn off the remaining fuel for storage. Nothing. Not even a cough. Checked the spark plug, drained the gas and mixed a fresh batch. Nothing. For chain saws I recommend a name brand. Pricey, but sometimes you get what you pay for.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnny Hernandez Johnny Hernandez
Mr
So the saw c is kinda heavy, the price and time it took to get here were amazing. I followed the instructions impeccably, then it just would not work
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tim fields Tim fields
Vevor 12 inch chainsaw
Struggling to get this to start, based on other reviews I’m sure it’s a fluke. Once it starts it runs fine but starting initially is a task
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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