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VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 40 cc Gas Chainsaw, 355 mm Gas Powered Chainsaw, 1.3 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

40 cc

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Chris Chris
Home owner
So far so good chain keeps loosening up. Not sure if it is a cheap chain or bolts won't stay tight enough. But for the price it gets the job done.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Wayne Newell Wayne Newell
Owner
How do I order replacing chains 850-527-4249 or Wayne.newell01@gmail.com
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Derrick Deaton Derrick Deaton
Home Owner
Saw quit after about 5 uses. Send email to vevor no help at all. Had to order a spark plug and got it back going. Had to adjust carb as well.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. We’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
David David
Mr
I bought the Vevor chainsaw and love it. The only thing missing is the spike dog next to the bar for support. Can they be purchased?
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
StartsRightUp StartsRightUp
Decent but Frustrating
It's a work horse, and frankly, the easiest to start of any chainsaw I've ever had. That being said, I cannot for the life of me understand who thought it was a good idea to put the chain tensioner right against the bar. Not only is it in such a place that you have to constantly scrape the screw head clean, with it right up against he bar without an offset screwdriver it's infuriating to work. Add on that it looks fuel like an old race horse... Overall, it works... but there's a lot of room for improvement.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Peter Cholewinski Peter Cholewinski
Owner
Runs good but tensioner will not last
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Durand Durand
Purchaser
Chainsaw would not crank initially after multiple attempts. I followed all instructions to the “T”, had correct fuel and mix, etc. It didn’t seem to even fire. I tried a few days later and finally got it cranked. It ran exceptionally good once cranked, even compared to a Huskvarna I own. The following day it was back to not cranking. Again after a couple days it cranked and has cranked fairly easy thereafter. Again it performs well once cranked! I’m still not sure what the issue is/was but it was very frustrating !
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Donnie Simpson Donnie Simpson
62 cc saw
The saw worked flawlessly the first time I used it. Now it will not start. At all. I used Truefuel 1:40, so I’m confident it’s not a fuel issue. Almost like the on/off switch is broken not allowing it to have spark. I haven’t dug into it due to time constraints, hopefully will get to do that soon
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
Justin Wilson Justin Wilson
Light weight saw
Received this saw, assembled the bar, added oil and gas mixture, primed it, pulled cord 3x and it was running! But man does the oiler put the oil out, even after turning it practically off, enough oil that it’s dripping on the ground and oil all over side of saw. Guess I’ll have to make sure I’m not wearing a pair of boots that’ll not hurt to get oil all over. But it seems to cut fine for a small saw. No pics of it
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
James oury James oury
Craftsman
Fair saw.. starts and runs PERFECT. Never missed a lick as far as starting and running. Made of kinda cheesy material though. Cheap plastic caused some chain alighnment issues.. but solved it with a washer under one bar bolt. Oiler works great! Not for commercial use at ALL.. but if it low hanging limbs around the house its great
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.

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