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VEVOR 4 Gun Safe, Long Gun Cabinet for Rifles and Pistols, Quick Access Rifle Safe with 3 Ammo Slots and 2 Adjustable Racks, Large Digital Cabinet with Key and Password Lock

Customer Reviews for VEVOR 4 Gun Safe, Long Gun Cabinet for Rifles and Pistols, Quick Access Rifle Safe with 3 Ammo Slots and 2 Adjustable Racks, Large Digital Cabinet with Key and Password Lock

4 Gun Safe

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RJ RJ
defective
8-10 Gun Safe
I knew I was a buying a flimsy inexpensive gun cabinet but have been thoroughly disappointed dispute my rock bottom expectations. The cabinets were well packaged but several panels were still bent. This is ok. It is very thin metal and can easily be bent back close enough to attach them together. My true disappointment is in the missing part which made one cabinet obsolete as the door cannot be attached and the lack of costumer service as I was unable to (as of about a month into the process) unable to find a resolution. Most recently I was inform that the missing part (which is supposed to come built into the door) was lost in the mail and I was offered a small refund and told to seek out a "local technician" to help. I just don't have time to continue on with this. Just be prepared to be disappointed and hopefully your experience is different than mine.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Clarence Clarence
Produit non conforme et défectueux
10-12 Gun Safe
Le coffre ne dispose des trous pour les 3 verrous de fermeture. Et les trous pour les charnières de la porte sont désaxés ce qui empêche la fermeture de la porte. Certaines pièces portent des traces d'oxydation. Bref contrôle qualité inexistant. Pour le prix, j'aurais dû m'en douter. Remboursement demandé.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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BJ  LaPierre BJ LaPierre
Not useable
10-12 Gun Safe
Bought this safe because I love the look/design on front. When unboxed, there was a dent in the door jam. I had torn apart the box trying open so. Couldn’t repackage ito send back. Flimsy metal structure, but the WORST part, my shotguns with a 22” barrel length doesn’t fit and if you have any type on scope on the rifle, you can’t rest the rifle in the padding because the foam Is too narrow to the back and sides of the safe. Bare metal In the bottom so if you try to put the rifle in at an angle, it slides and there is no “stop” on the front of the safe so when you open the safe the rifle slides out to the floor and drags down the back of the metal safe. It’s a glorified ammo box. I just lost $200+ and learned my lesson
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Michael Behrman Michael Behrman
Kinda sorta
8-10 Gun Safe
Only the key works and customer support is no help i just need a new button . Long guns don't fit with shelf in
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joseph schettino Joseph schettino
Mr
8-10 Gun Safe
Came in pieces cheap metal ! Not worth it , I would not trust the safety of my children in the same house with my weapons.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott fuller Scott fuller
Owner
10-12 Gun Safe
The safe I purchased did not have any instructions shipped!! I would appreciate instruction for this purchase!! Do not know how to assemble or set up combination safe lock
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Antonio Antonio
No sirve para nada , mala calidad
Venía con golpes y la cerradura no abre y no cierra mala calidad
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud sobre este problema y hemos mantenido una comunicación constante con usted al respecto. Le hemos proporcionado una solución por correo electrónico y ahora esperamos sus comentarios. Tenga la seguridad de que continuaremos el seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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gaetan gaetan
Fuyez
fuyez et gardez votre argent, coffre fort arrivé en Kit, plusieurs morceaux de tordus. Piètre qualité, acier très fin! La porte s’ouvre et se ferme mais ne se verrouille pas, c’est pourtant le but principal d’un coffre fort! Service client pitoyable, un bot m’a répondu il y a une semaine et depuis silence total, on m’a dit de patienter 48h pour trouver une solution et que Vevor allait revenir vers moi, mais je n’ai plus de nouvelles, mais lorsque j’essaie de les relancer, l’envoi de mon message est impossible, comme si j’avais était bloqué ! Je vais donc être obligé de faire opposition à mon paiement PayPal.
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre ticket concernant ce problème. Notre équipe d'assistance client assurera le suivi de votre problème sous 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez consulter régulièrement les réponses aux tickets et les notifications par e-mail.
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Jeff Jeff
Don't Buy
10-12 Gun Safe
Low quality metal that is bent when you received. Parts missing. Holes do not sign for screws. They did give me a partial refund, but it's still just a pile of thing sheet metal.
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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