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VEVOR Electric Honey Extractor 4 Frame Bee Honey Extractor Separator Stainless Steel Honey Frame Extractor Spinner Drum Beekeeping Extractor Apiary Centrifuge Equipment

Customer Reviews for VEVOR Electric Honey Extractor 4 Frame Bee Honey Extractor Separator Stainless Steel Honey Frame Extractor Spinner Drum Beekeeping Extractor Apiary Centrifuge Equipment

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Customer Reviews

4 Out of 5
Based on 348 reviews
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343 reviews
Glenn Beavis Glenn Beavis
HONEY EXTRACTOR
WHY COULDN'T YOU SUPPLY. FIRSTLY -SEEMS TO ME AUSTRALIA POST DIDN'T EVEN RECIEVE IT. WHY? SECONDLY -WHY COULDN'T YOU JUST SUPPLY ANOTHER UNIT. I HAVE DEALT WITH YOU PREVIOUSLY , AND PRODUCTS AND SERVICE HAVE BEEN ACCEPTABLE. THIS TIME HAS BEEN .......... INCOMPETENT.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Spinner Spinner
O
I turned it on today and it did nothing I checked plug and it works fine, can I return this product?
0 people found this helpful
Customer Service Reply: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
Craig sparks Craig sparks
Faulty equipment
I recieved a piece of faulty equipment. It literally ran fo 30 seconds. Their answer through chat is we will get back to you in 3 days. There is no number to call and speak with an actual person either. I’m stuck with a kitchen full of uncapped frames and an extractor that doesn’t work and no answers as to how they will handle it. Buyer beware.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback.Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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