Customer Reviews for VEVOR 330mm Vinyl Floor Cutter, 12mm Thick Laminate Flooring Cutter with 15°/30°/45° Adjustable Angle Settings, Flexible Wheels, Telescoping Handle, Cuts Certain Engineered Wood, LVT,VCT,SPC,LVP,WPC

Was in transit. And they lost it. Never recieved it.

Mine came use with hardware scattered in the box incomplete. The holes for bolting the 3 pieces were misaligned and the threads were terrible. Nothing lined up. I asked for a refund and they told me they were going to send me a new handle, like that's going to change the alignment or the threads.

I purchased this floor cutter expecting a durable and reliable tool, but unfortunately my experience was extremely disappointing. Right out of the box, after assembling the parts as instructed, the tool broke on its very first use. The handle, which is attached to the body with three screws, completely detached. The screw points on the body actually snapped off, making it impossible to reattach or use the cutter again. This clearly indicates a serious manufacturing flaw or very poor material quality. I contacted customer support hoping for a reasonable resolution, but instead of addressing the issue properly, they simply sent me three replacement screws. The problem is not the screws — the body itself is broken. This response felt dismissive and honestly quite insulting. A company that stands behind its product would replace a faulty item, not send irrelevant parts. Very disappointed with both the product and the after-sales support. I would not recommend this to anyone.