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VEVOR 710mm Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 700KG Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Customer Reviews for VEVOR 710mm Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 700KG Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

YES 710 mm
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Customer Reviews

4 Out of 5
Based on 765 reviews
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765 Reviews
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Rico Rico
Great quality product.
914 mm
Just received my VEVOR Timber Claw Hook,36 inch 4 Claw Log Grapple I purchased recently. I just gave a 3 star rating because I wasn't offered the 21% discount. Will consider changing it to a 5 star rating if I can get the same price refund back to my PayPal account.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
M Branco M Branco
Razoável
711 mm
Não dou 5 estrelas porque a entrega demorou muito mais que o anunciado aquando da compra
0 people found this helpful
Customer Service Reply: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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davidcary89 davidcary89
Gets twisted and mangled easily
813 mm
Works well for about 10 large logs,then starts to get twisted and be less and less usable, I had to buy 2x of these to move 100x logs and both are complete wrecked
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
john269@comcast.net john269@comcast.net
Log skidding tongs
457 mm
Not as big as I anticipated ? You would think 18 inches would be the the size of the claw,they are very small.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
macfb9 macfb9
Junk
609 mm
Struggles to grab almost every rock i have attempted to move. Of 6 rocks (outcropping) I have attempted to place, only 2 have been successfully picked up by this tool. It works fine on small trees, and rocks small enough you can move by hand beside 1 foot diameter, but anything larger at struggles to grab with 1 person controlling the hook and a 2nd in the machine. Absolute garbage.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
wrightmg wrightmg
Good communication but supplier couldn’t organise a picnic
609 mm
Item never turned up, spent two weeks chasing it around the country only for it to get sent back and leave me with no item. I did get my money back!!
3 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
alegil776 alegil776
Useless
609 mm
This thing is useless
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cody mclin Cody mclin
Junk
NO 813 mm
Junk already broke
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bert Lobbestael Bert Lobbestael
Recensie hijslier
YES 710 mm
Rooster koelschroef zat kapot in de verpakking
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Larry Larry
Mr
609 mm
A major weld broke during the second day of use. I will get it re welded and continue to use it in the future..
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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