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Heavy Duty Tile Cutter 3/5inch Cap 31inch Blue w/ Precise Laser Positioning Single Rail

Customer Reviews for Heavy Duty Tile Cutter 3/5inch Cap 31inch Blue w/ Precise Laser Positioning Single Rail

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Customer Reviews

4 Out of 5
Based on 1194 reviews
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problematic problematic
problematic
800 mm
Appears well made but had trouble getting clean snaps on the tile we were using, a Cortag I bought did a better job.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Matt Matt
Mr
1200 mm None
The product might be good but they used evri for delivery and it never arrived. I will not be ordering again just because of the chosen delivery service
0 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
Angel Angel
Tile cutter.
1200 mm Yes
I thought it will be doing well. Is not what I spec. It doesn't cut perfect. Is hard to adjust the cuts, Is not cutting straight.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
alex alex
esperienza negativa
1200 mm
esperienza negativa 1
Ho acquistato un tagliapiastrelle da 1200 ed è arrivato dopo ca una settimana, il prodotto si presenta bene ma non sembra di buona fattura. Provato ad utilizzare ed il raggio laser fuori linea si può registrare ma è impossibile allienarlo, provo a posizionare la mattonella e mi accorgo che è fuori squadra che è impossibile tagliare le mattonelle. Il 27/03 contatto l'assitenza e mi rispondono dicendo che valutano il problema, ad oggi 1/04 nonostante il sollecito non mi hanno risposto, molto negativo buttare i soldi, adesso chiedo il reso.
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Juken imanol landa saez Juken imanol landa saez
Máquina de azulejos
1200 mm None
Máquina de azulejos 1 Máquina de azulejos 1
Hola buenas ,la maquina no tiene mala pinta pero me a tocado una que esta doblada que no corta recto.quiero por favor una nueva o la devolución.gracias
1 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Kelvin Kelvin
Will never buy again
1200 mm None
Will never buy again 1 Will never buy again 1 Will never buy again 1
The cutter is a piece of work and the customer service makes impossible to send feedback. I want my money back and don’t know how.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Curtis Anglin Curtis Anglin
Mr
1200 mm None
Mr 1 Mr 1
Never buy anything from this site take your money don't provide any thing. I bought a tile cutter and never received the cutter can't get my money back I'm trying so hard to get my hard earned money from these scammer and no result don't buy anything from them ,
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fromm Fromm
Olivier
1200 mm None
Le produit à l'air sympa mais arrivé inutilisable plié au milieu...complètement hs Très dessus
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Alessio Alessio
Artigiano
1200 mm None
Ho acquistato questa taglia piastrelle con doppia guida superiore. Mi ero trovato bene con il modello da 80 cm con unica guida, ma purtroppo questa non fa minimamente quello per cui è nata. Non riesce a incidere e di conseguenza tagliare le piastrelle perché le due guide flettono e non fanno incidere bene il diamante sulla taglia piastrelle. Pessimo anche il servizio clienti che invia solo mail automatiche. Ho richiesto di poter parlare con qualcuno dopo aver già descritto il problema, ma niente solo risposte automatiche. Terrò di conto per acquisti futuri.
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Głowik Głowik
Tomasz
1200 mm Yes
Dziadostwo, nie potrafi przełamac płytki 120 cm tylko pękaja w połowie. Nie polecam. Lepiej dopłacic i kupic cos lepszego.
0 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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