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Heavy Duty Tile Cutter 3/5inch Cap 31inch Blue w/ Precise Laser Positioning Single Rail

Customer Reviews for Heavy Duty Tile Cutter 3/5inch Cap 31inch Blue w/ Precise Laser Positioning Single Rail

Customer Reviews

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terzitta terzitta
Taglia piastrelle
Usata per tagliare piastrelle 60x60 da 1cm,lavora bene,
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Jesus Diaz Garcia Jesus Diaz Garcia
Cortadora defectiosa
La cortadora en si parece buena y muy funcional el problema es que esta chueca de fabrica no se puede nivelar el laser no marca bien esta defectuosa de fabrica el problema es que no la utilise inmediatamente y cuando me di cuenta pense en ajustarla despues y cuando lo hise descubri que la cortadora esta mal fabricada es inajustable
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Oleksii Oleksii
Towar z wadą
„Żadnej płytki nie da się dobrze przeciąć. Nie docina do końca. Kółko tnące jest za wysoko nad płytką. Nie udało się tego wyregulować. Wózek jest okropny. Jakość pracy jest fatalna.”
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Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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P1234 P1234
Laser wouldn't calibrate
Could not get the laser to calibrate. Not easy to line up. Once lined up it cuts nicely.
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Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved problems, and our after-sales team will work promptly to resolve them. Thank you for your understanding.
Wit Wit
Not square, no customer support
The cutter is not square so the laser does not help. To make exact cut, it is necessary to place a tail checking whether the cutting wheel is placed on the top of the intended cut line on the one side of the tail, then on the other side so preparing for the cut takes time and adjustment. Beside of that, the video of the product and the manual attached to the product depict totally different version of the cutter (the real one does not have side supports and adjusted angle ruler). Customer service was not helpful at all so I did not get any replacement, I had to use what I got.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
Rama Rama
Fliesenschneider
Fliesenschneider 1
Katastrofe Mann kann nicht ein fliesen richtig schneiden Wenn mann ausdückt zum zerbrechen die fliesen komplet die zwei seiten gehen hoch Erlich gesakt nie wieder so was kaufen
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Albert Albert
Der schneider ist okay
Der schneider ist okay. Leider der Winkel ist komplett nutzlos. Weil man denn Winkel nicht fixieren kann sehr schäche funktion. Der laser ist eine coole sache aber der ist auch nicht ganz genau e weicht paar mm. Der schneider an sich schneidet sauber und ordentlich. Die Lieferung hat auch nicht richtig geklappt. Es wurde mir nicht nahause geliefert obwohl ich da war und anstatt in der Nähe abzugeben musste ich einen langen weg nehemen um den Schneider abzuholen. Daher so wenig Sterne. Für das geld hätte ich mir bei Obi ein schneider 80cm holen können so ich weiß die Qualität stimmt.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Jacek Jacek
Vevor800maszynka do cięcia
Vevor800maszynka do cięcia  1
Maszynka wygląda solidnie chociaż niedbale poskręcana.Tragiczny kontakt z firmą w sprawie brakującego elementu.Jesli doślą część to przetestuje narazie jest bezużytecznia
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Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Hermi Hermi
Ohne
Führungsschiene ist nicht stabil genug. Wenn man die Fliese mit dem Hebelarm brechen möchte, geht das nur am vorderen Ende. Bei mittigem Versuch zu drücken, biegt sich die obere Führungsschiene nach oben, man kann keinen Druck ausüben.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Frank Frank
Customer
This was the worst buying experience I have ever had from a company. I received an order in which this item was definitely a repackaged item. The item was not in the original wrapper, and the additional items that came with it, were just thrown in the box. The box was also ripped in many different places and pieces were missing, and you can tell it wasn't from shipping. When I tried reaching out to the company, they had no one to talk to...you just have to keep sending email messages, which I can assume no one reads or cares about. It was a very bizarre system they were using to communicate. Every time I sent a message, it kept responding with "They were closing my ticket". I finally gave up o the whole process, and now they ask me to comment....This is bizarre!!!!!! I suggest to not buy anything from this company.
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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