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VEVOR 30W 12V Solar Panel Battery Charger, Solar Battery Trickle Charger Maintainer with Built-in Smart Controller & 3 Connection Cables, IP67 Waterproof Portable for RV Car Motorcycle Boat Van Camper

Customer Reviews for VEVOR 30W 12V Solar Panel Battery Charger, Solar Battery Trickle Charger Maintainer with Built-in Smart Controller & 3 Connection Cables, IP67 Waterproof Portable for RV Car Motorcycle Boat Van Camper

30W

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31 reviews
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Alexandre Alexandre
Très bien
30W
Pour le bateau, plus besoin de charger la batterie avec un fil à l’avance, la batterie est toujours chargée
0 people found this helpful
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Calin Calin
good value
30W
Light and good but pay attention to the 12V auto plug, it has reversed polarity so you need to change it if you want to use it - open it up and solder the red wire to the middle and the black one to the sides.
0 people found this helpful
Peter Peter
Sir
30W
Good value, work great.
0 people found this helpful
Lauren D Wells Lauren D Wells
Mr
30W
Work well for slow charging, but suction cup don't seem to work at all.
0 people found this helpful
Lu War Lu War
Gefährlich
30W
Der Stecker für die 12 Volt Steckdose (Zigarettenanzünder) ist nach wenigen Sekunden geschmolzen!
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, damit Sie dieses Problem weiterverfolgen können. Unser Kundensupport-Team wird Sie per E-Mail kontaktieren und Updates bereitstellen, bis das Problem gelöst ist. Bitte prüfen Sie zeitnah Ihren Posteingang auf unsere Nachrichten.
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Dizzy Dizzy
Not great
30W
Put it on a battery to charge and never has helped it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
magic31 magic31
homeowner
30W
homeowner 1
1) Solar panel failed within a few weeks. Pushed 18v when new, only .8v now. 2) Customer service is abysmal. Only option is through messaging or email. Its been 4 days since I contacted VEVOR and all I've had is a promise that "someone" will email me with help... A Bot keeps wanting to close the case because of lack of activity, so it's me who keeps the case open by emailing back, not them. And since I opened a support ticket rather than a return ticket, I cannot change it to return until the support ticket is complete! This should be a simple fix. Allow a return and/or replace the product. Why make it so hard VEVOR?
7 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Cengiz Tekin Cengiz Tekin
Mag.
30W
Leider kann ich dieses Produkt überhaupt nicht empfehlen. Das 30-Watt-Solarpanel sollte die Fahrzeugbatterie zumindest im Erhaltungsmodus unterstützen. Mein BMW X5 stand zehn Tage in voller Sonne, trotzdem sank die Batteriespannung von 12,9 V auf 12,2 V. Das Gerät hat die Batterie offensichtlich nicht ausreichend geladen. Besonders enttäuschend ist, dass es keinerlei LED oder Anzeige gibt, ob das Gerät überhaupt arbeitet. Man steckt es an und hat keine Möglichkeit zu erkennen, ob es lädt oder nicht. Leider kann ich das Gerät nicht einmal zurückschicken, weil sich mein Fahrzeug im Ausland befindet und ich erst im Oktober oder November wieder darauf zugreifen kann. Bis dahin ist eine Rückgabe nicht mehr möglich. Schade um mein Geld. Für mich hat dieses Produkt seinen Zweck nicht erfüllt. Ich würde es definitiv nicht noch einmal kaufen und kann es nicht weiterempfehlen.
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Rodger L Marler Rodger L Marler
Suction sucks
30W
I was really disappointed that the connection on the back side prevented the 4 suction cups being used.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
V V
F
30W
The solar panel has inverted polarity on the cigarette lighter. Be careful before first use. One star due to the fact that Vevor knows about the issue, as others have already pointed it out, and is doing nothing to fix it. Not even notifying customers by email, which is the least they could do.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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