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VEVOR 30L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 360W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

Customer Reviews for VEVOR 30L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 360W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

30L

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Liz Liz
"Capacity 3 litres" is misleading
"Capacity 3 litres" is misleading 2 "Capacity 3 litres" is misleading 2 "Capacity 3 litres" is misleading 2 "Capacity 3 litres" is misleading 2 "Capacity 3 litres" is misleading 2
The machine says capacity of 3 Litres, this is the entire tank to the brim but the basket inside is the true capacity since you cannot put the lid on if the tank is full to 3L. The basket has a capacity of 1 litre.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kevin Kevin
Jack of all trades
I dunno? I wouldn't recommend it. I tried to clean a tiller carb. The cleaner made a LOT of noise. It did heat up. but no matter how long I left the carb in it, it just didn't clean anything. The next level cleaner I know would work, because i use one where I work at, was an $800.00 one. Also, the instructions say do not clean jewelry! What?!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brian Plavnick Brian Plavnick
Ceo
Ceo 1
Not happy with the product been trying to do a refund since the day I got it they’ve been installing and not issuing me my refund. I’m not very happy. You should be careful when dealing with this company because they don’t like to follow their
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
andi andi
bon produit mais service a revoir
bon produit mais service a revoir  1
Rien a dire sur le produit . Juste incompréhensible que sur ce type de produit sensible une livraison en main propre avec signature n'est pas obligatoire . le livreur a jeté le produit a travers le portail ( malgré le poids) , resultat les boutons en plastiques sont en miette . Ca ternie l'image du site qui , pourtant , vend du bon produit. J'attend toujours une reponse a ma reclamation . E ANDI
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Barry Ward Barry Ward
Mr
30L
Have used it once leaked water all over my Bench when I come in the next day not happy for what it cost
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Renzo Longhi Renzo Longhi
Sig
Ho acquistato 3 vasche da 30L purtroppo la prima era ok la seconda era passabile mentre la terza appena si percepisce l'effetto dei ultrasuoni e considerato che sono montati una accanto all'altra il mio cliente è rimasto molto deluso Aspetto una vostra spiegazione
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per i nostri messaggi.
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Frank Frank
Eigenaar
Het is niet compleet, hopelijk kan hier nog wat aan gedaan worden. Het kleine balkje zie er niet bij.
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Hans-Are Fredriksen Hans-Are Fredriksen
User
I think it is very noisy, is that correct ?
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Airola Drinker Airola Drinker
Vibrator that would make any middle aged woman cry
This thing sucks so much, it dies every single time after just a few dozen hours it's absolute shit and you should not buy it. When it works it's good though.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jimmi Frandsen Jimmi Frandsen
Mr.
I am unfortunately very disappointed with this product. It is sold as an ultrasonic cleaning machine for vinyl records at an attractive price. When cleaning vinyl records, temperature control is absolutely critical, as vinyl begins to deform at temperatures above 40 °C and can be permanently damaged. Nevertheless, the thermostat control on this machine works very poorly. A manual thermometer shows discrepancies of up to 15 °C between the temperature set on the thermostat and the actual temperature of the liquid in the cleaning tank. When I contacted Vevor about this, I received a long explanation claiming that this was completely normal and could, for example, be caused by residual heat from the heating element, and that this was to be expected from mechanical temperature control. Nonsense. I was also asked to carry out up to five additional tests, despite the fact that I had already provided video documentation of the issue. I clearly got the impression that the responses were generated by AI, and as we all know, this can easily wear customers down by continuously generating new questions. I asked for a refund, as the product is clearly not suitable for the purpose for which it is being sold. I was offered €37 in compensation. Absolutely ridiculous. I would strongly advise against buying this product if you care about your record collection. The only reason it gets 2 stars is that it can also be used to clean items other than records that are not temperature-sensitive.
2 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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