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VEVOR 304.8mm Vinyl Floor Cutter, 12mm Thick Laminate Flooring Cutter with Upgraded Labor-Saving Aluminum-Alloy Lever, Telescoping Support Plate, Cuts Certain Engineered Wood, LVT, VCT, SPC, LVP, WPC

Customer Reviews for VEVOR 304.8mm Vinyl Floor Cutter, 12mm Thick Laminate Flooring Cutter with Upgraded Labor-Saving Aluminum-Alloy Lever, Telescoping Support Plate, Cuts Certain Engineered Wood, LVT, VCT, SPC, LVP, WPC

12 mm
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Customer Reviews

3 Out of 5
Based on 121 reviews
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121 Reviews
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Siegfried Thomaschki Siegfried Thomaschki
Herr
Leider verwindet sich das Gerät. Die Schnitte sind selbst bei 7mm Laminat nicht 90° Die Gummi Auflage ist schon nach wenigen Schnitten kaputt. Ich mag das Teil noch nicht mal verschenken. Ich verschrotte es wohl eher.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Gerald Kinnear Gerald Kinnear
Mr.
16 mm
Used it for one cut doesn’t cut well used miter saw and table saw the worked better and faster
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
memyself memyself
master
this thing is aweful. the table is a joke, the alignment is poor, the blade interaction is bad. stay away
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
AKS AKS
Mr.
It is not suitable for 12mm planks.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Elif Yurtlugil Elif Yurtlugil
Hayal kırıklığı
Çok zor kesiyor
0 people found this helpful
Customer Service Reply: Bu sorunla ilgili talebinizi aldık ve sizinle sürekli iletişim halindeyiz. Size e-posta yoluyla bir çözüm sunduk ve şimdi geri bildiriminizi bekliyoruz. Sorun tamamen çözülene kadar takip etmeye devam edeceğimizden emin olabilirsiniz. Lütfen talep yanıtlarını ve e-posta bildirimlerini takip edin.
Michael Rouleau Michael Rouleau
Never received the cutter.
For some unknown reason Vevor cancelled my order when I inquired why it was taking so long to receive it.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Aaron Aaron
Owner
16 mm
I was really excited to find a cutter that had all these options @ a decent price. However, this thing is NOT user friendly. The straight edge is short & you have to move it every cut. Also when you move it you have to square it to the cutter again. If I could return it I would. i've heard VEVOR's customer service is not that good so I am not even going to try. Also bought floor tiles from here, never doing that again either.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Brian Brian
Doesn't cut Laminate
It might cut other flooring but not laminate. I have 7mm laminate and it wouldn't cut it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Marshall Nix Marshall Nix
Crap
Says it can cut laminate and engineered hardwood up to 12 mm. It did but the frame bent cutting the first piece. Couldn’t cut anything after that.
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Customer Service Reply: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
KA KA
Not working
I have purchased this item, once received, I have followed all the steps to how to operate this machine. Unfortunately it didn't work. I have requested a help from VEVOR, asking for either refund or replacement. VEVOR customer service been a nightmare to deal with, as they are refusing to issue any refund or replace it. They keep sending me links to how to operate the machine. Well, how will it work if its broken. Terrible customer service for this item
0 people found this helpful
Customer Service Reply: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.

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