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VEVOR 3000W Hybrid Solar Inverter, 24V DC to 230V AC, Pure Sine Wave Power Inverter Charger, Built-in 80A MPPT Solar Controller, Compatible with Lead Acid Lithium Battery, for Home, Camper, Off-Grid

Customer Reviews for VEVOR 3000W Hybrid Solar Inverter, 24V DC to 230V AC, Pure Sine Wave Power Inverter Charger, Built-in 80A MPPT Solar Controller, Compatible with Lead Acid Lithium Battery, for Home, Camper, Off-Grid

3000 W
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Customer Reviews

4 Out of 5
Based on 46 reviews
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46 Reviews
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Kirti Kirti
Buyer
I purchased this invertor but never worked right. Vevor has no technical support or any kind of support, so you are your own after purchase. They don't respond nor they care to reply promptly. It was a concrete wall. I would never buy anything from people who don't care for their customers. I can never suggest anyone to buy anything from Vevor.
6 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
Need customer support Need customer support
This is bad
I did not get the inverter that I ordered!! I have a ticket #1782843758104 that has not been resolved.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Scotty Scotty
Decent Unit But Has Major Flaws
Pros: Cheap Inverter output is underrated by Vevor Cons: MPPT is junk No load monitoring on line 2 Video: https://youtu.be/8Ndux5ckf90?si=WmWsEWNztpjbg2_1
10 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Álvaro Álvaro
Soporte técnico
3000 W
Nada contento con el soporte después de la compra. Esperando contestación después de haber aportado todos los datos pedidos
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Willian M Willian M
Do not buy if need 240v
4000 W
Do not buy if need 240v 1 Do not buy if need 240v 1
This inverter is 240V single phase and is not described correctly. If need dor car charger need get split phase Amazon good price. Vevor Customer support and app really bad! https://a.co/d/07QRCVO6
8 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
Fournier Jf Fournier Jf
Vevor facile à contacter mais que du blabla aucune nouvelle du SAV une semaine après achat
4000 W
Matériel livré défectueux onduleur solaire 4 kg en cas d'erreur 01 pour panne de ventilateur j'essaie de joindre depuis plus d'une semaine je n'ai que des blabla aucune réaction au service technique je me retrouve avec un onduleur en panne et l'obligation de payer mon électricité alors que j'ai acheté chez toi pour faire des économies donc zéro niveau communication que du blabla on va s'occuper de vous il y a pas de problème c'est la priorité et en fait aucune nouvelle le SAV aucune réponse à porter
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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