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VEVOR Swimming Pool Ladder, 3-Step Double Handrails Stair with Non-slip Heavy Duty Steps, Load Capacity 181.4 kg, for 914.4-1219.2 mm Inground & Above-ground Pool of Any Decking Surface, Taupe

Customer Reviews for VEVOR Swimming Pool Ladder, 3-Step Double Handrails Stair with Non-slip Heavy Duty Steps, Load Capacity 181.4 kg, for 914.4-1219.2 mm Inground & Above-ground Pool of Any Decking Surface, Taupe

3 Steps Taupe

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146 Reviews
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Jeremy Jeremy
Extras
3 Steps Taupe
It should come with plugs for the holes you put the sand in so it doesn't get in the pool when you drop them in the water and there should be a kit they sale to make it the 4 step style incase someone changes their mind and wants the steps a little taller if wanted without having to purchase the whole set of the 4 steps
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Juan González Perea Juan González Perea
Sr.
3 Steps Taupe
La escalera viene con una pieza dañada, solo estaba bien embalado los laterales de la escalera. ¿Como podemos solucionarlo?? No puedo cargar la imagen porque con tan poca resolución no se aprecia Un saludo y espero su respuesta
2 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Ch Ch
Not to stable
4 Steps Taupe
Not to stable
0 people found this helpful
Carol Carol
Ms
3 Steps Taupe
Tge steps were a little difficult to assemble as instructions were not very detailed.. once installed, the sides kept coming out of their slots. Disappointed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
gordon gordon
just ok product flimsy and floats
5 Steps
the latter floats off the bottom i even took it out and drilled more holes in the steps so they fill with water better but didn't help. take your time when putting the foot on you only get one chance to get it right the bolts will lock in place if you get it wrong. had to drill new holes and install my own bolts
0 people found this helpful
Randy Murray Randy Murray
Pool ladder
4 Steps Gray
Follow the directions slowly and cautiously. One mistake and we can't get it back apart to get it right. It's going to break if we keep trying.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Silvia Silvia
Frau
5 Steps
Die Leiter ist so mittelmäßig, wenn man sich an den Stufen festhält, um rauszugehen holt man sie aus der Schiebe Vorrichtung raus das ist etwas unglücklich. Ansonsten ist die Leiter okay
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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VEVOR Customer VEVOR Customer
Floats
4 Steps White
Looks as pictured but constantly floats even when the steps are filled with water.
0 people found this helpful
Garry Marshall Garry Marshall
Wobbly
6 Steps
Fit well in the pool and on the deck but it's so wobbly! Assembly was easy.
0 people found this helpful
Matthew Bacon Matthew Bacon
Not as sturdy as it claimes!!
6 Steps
It's not a sturdy as it claimed. It bends when using it to get in and out of the pool.
0 people found this helpful

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