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VEVOR 3-in-1 Electric Hoist Winch, 500 kg Capacity, 1500W Portable Power Winch Crane, 7 m Lifting Height, 4 m/min with Wired and Wireless Remote Control, for Garage, Warehouse, Factory Lifting Towing

Customer Reviews for VEVOR 3-in-1 Electric Hoist Winch, 500 kg Capacity, 1500W Portable Power Winch Crane, 7 m Lifting Height, 4 m/min with Wired and Wireless Remote Control, for Garage, Warehouse, Factory Lifting Towing

3-in-1, Manual/Wired Controller/Wireless Controller

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PVS PVS
Failure mode, no contact with green shutoff
Failure mode, no contact with green shutoff 1
Unit wrecked itself after a few uses as it did not make contact with the green shut off button. After showing pictures and video of this being the case and being directed to disassemble, followed by showing the motor completely detached from cable/gears/etc... the unit does not operate at all (although green light comes on). No refund/replacement offered. I would suggest that anyone who uses this hoist add a bumper in the area of the green contact switch, because if the plate comes in at an angle it can continue to exert force despite being fully retracted. The plastic housing can deform under this stress, but I'm not sure whatto do about that. Setting a contact plate further up would also work, but I'd still be concerned about coming up at an angle and not making contact. Other than this failure mode, it was decent for the price. Fair warning, it is slow and I only ever tested it at 1/10th of its listed capacity (single sheet of plywood/bag of insulation etc).
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
James James
Evans
Evans 1
Poor quality did not last one job. Contacted customer service for warranty and continuously Got the runaround asking me to take the unit apart and try to fix it myself. Ridiculous.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dag Natedal Dag Natedal
Leder
Sluttet å virke etter 1. dag's bruk. Gnistrende spruta ut av motoren med mye røk. Tok nesten fyr.
1 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe deg til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
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X X
Il più economico e pericoloso per la vita
L'apparecchio è arrivato già difettoso e, non appena lo si accendeva, causava un'interruzione di corrente in tutta la casa. La finitura esterna è quanto di più scadente si possa immaginare, con adesivi che si staccano. All'interno, il cablaggio è improvvisato, la scheda è sigillata in una busta ZIP, ecc. Pericoloso per la vita.
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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Joan Coma Joan Coma
Demasiado ruido
Hace mucho ruido, no sirve para centro ciudad.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Alain Kelley Alain Kelley
Retraité
Une brossé était manquante dans le moteur et elle ne fonctionne plus maintenant je dois la recouvrir pour voir le courant est toujours à on
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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D Webb D Webb
Mr.
I was hoisting the rear of my motorcycle that weighs approximately 400lbs when the cable pulled thru the cable crimp clamp the motorcycle dropped and the hoist hook fell off and hit the motorcycle and put a dent in the gas tank
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
JUNK
More Chinese Junk
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott gadsdon Scott gadsdon
Mr.
On 1st use the crimp holding the end on let loose. Lucky I was using it horizontally not lifting and cause harm or damage. Otherwise it would have been a much better review.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Ehnis Robert Ehnis
Lumberjack
Was attempting to use with my 200 ft Vevor rope to drag Fallen trees out of the forest to my Vevor 62 CC chainsaw and Vevor table top electric wood splitter Unfortunately day one out of the box all it did was blow the circuitry trying several times one time it did not blow the circuit but got electrocuted soon as I touched the cable
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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