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VEVOR 3-in-1 Electric Hoist Winch, 500 kg Capacity, 1500W Portable Power Winch Crane, 7 m Lifting Height, 4 m/min with Wired and Wireless Remote Control, for Garage, Warehouse, Factory Lifting Towing

Customer Reviews for VEVOR 3-in-1 Electric Hoist Winch, 500 kg Capacity, 1500W Portable Power Winch Crane, 7 m Lifting Height, 4 m/min with Wired and Wireless Remote Control, for Garage, Warehouse, Factory Lifting Towing

3-in-1, Manual/Wired Controller/Wireless Controller

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Manuel ramco Manuel ramco
Bien
El pedido llegó bien. Y en el plazo indicado...no lo he probado con peso..pero pinta bien...va lento y la verdad hace un poco de ruido..pero todo bien.
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danolive danolive
Fait son travail
Le palan éclectique n'est pas de grande qualité, mais le rapport prix-qualité-versatilité est bon. La télécommande est très pratique. Peut être utilisé verticalement et horizontalement. Attention l'arrêt du moteur n'est pas instantané, il continue à enrouler ou dérouler le câble quelques secondes. Il faut anticiper. L'arrêt dans une position bien précise est difficile.
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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athanasia athanasia
Good value for money but very noisy motor
Good value for money. However, the motor is very noisy during operation. I didn’t pay enough attention to the product photos; it appears to use a universal motor (with carbon brushes)
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Crenshaw Crenshaw
Hoist it
It's functionality was disappointing. After having to install a bracket to the rafter of my shed, i have to admit I was disappointed the way it operated. while lifting my zero turn lawn mower with the wired wench, i would have to shake the cord to get it to operate or the operating light to stay on. The cord was in correctly which why i couldn't understand why it wasn't functioning at the level I expected for the first use.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pete Pete
Customer service that is lacking the service!
The winch is not bad for the money light duty but works good ! The problem with their customer service is after getting it out of the box find 1 of the 2 remotes would not turn on. After numerous and I mean numerous messages to them, STILL HAVEN'T RECEIVED MY REPLACEMENT REMOTE. PROMISE ADTER PROMISE AND STILL NO WINCH. EXCUSE AFTER EXCUSE FROM THEM ALSO I AM TOLD YOU CAN'T EVEN PURCHASE A REPLACEMENT REMOTE! NO MORE VEVOR for me
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1792373316643]. Please pay attention to the email address associated with your order and reply to us there.
ncgrouperking@gmail.com ncgrouperking@gmail.com
Good winch but wireless remotes dont work
I recently received this winch. It works great manually but one big reason i bought was that it had wireless remotes that do not work. I contacted customer support but they wanyed videos and pics. Sent pics and asked how to pair them but nothing was done to help me. They are suposed to be paired out of box but mine were not. Never received any e mail or help after sendind pics etc. Very frustrating so i guess im just gonna have to return it. Batteries are good,lights up but no help.
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket [464283320858624] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Fabrice Fabrice
très bruyant (comme un aspirateur)
Installé en intérieur sur une potence murale. Le + la télécommande sans fils, même si elle a l'air fragile LES - horriblement bruyant! on dirait un aspirateur ! on entend les engrenages lorsqu'ils soulève 300kg, on a l'impression qu'il va "lâcher" Je l'utilise régulièrement depuis 15 jours, ce n'est pas un plaisir tout ce bruit, en + c'est très lent! Alors que j'ai un palan Vevor 1 tonne juste à coté qui est très agréable et qui parait ultra silencieux à comparé, et qui ne fait tout ces bruit d'engrenage lorsqu'il soulève + de 800kg... Déçu par ce matériel , pas sure qu'il soit durable...
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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Grande Johnson Grande Johnson
Fire hazard
Five minutes after opening the box, I plugged it in. The dang thing almost caught fire! Not a single lift.
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
rodolfo.stanziale rodolfo.stanziale
Paranco
Verricello, molto molto rumoroso, inoltre non ha un arresto immediato, sotto carico fa ancora più rumore, sono rimasto sinceramente deluso.
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Customer Service Reply: Abbiamo aperto una pratica per gestire questa segnalazione. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti invitiamo a controllare tempestivamente la tua casella di posta per i nostri messaggi.
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chitlin67 chitlin67
J U N K.
J U N K. 1
Used it twice & stopped working. J U N K.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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