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VEVOR 3.8m Telescoping Ladder, Aluminum Lightweight Multi-Purpose Collapsible Extension, One-Touch Retraction Ladder, Heavy Duty 150kg Max Capacity with Non-Slip Feet, for Home, Outdoor Work, Loft

Customer Reviews for VEVOR 3.8m Telescoping Ladder, Aluminum Lightweight Multi-Purpose Collapsible Extension, One-Touch Retraction Ladder, Heavy Duty 150kg Max Capacity with Non-Slip Feet, for Home, Outdoor Work, Loft

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rdube09 rdube09
Qualité et prix. Sécurité
Très pratique a transporter. Je l’utilise régulièrement pour installer des caméras en forêt et j’ extension l’échelle aux maximum. Ce que je trouve dommage c’est qu’il ait pas quelques choses qui l’empêche de glisser de côté lorsque appuyé sur un arbre. C’est quand même un bon produit.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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guilhem.tricou@gmail.com guilhem.tricou@gmail.com
Plus pratique mais de qualité moindre
Beaucoup plus courte que mon ancienne échelle de la même taille, lorsqu’elle est pliée . Mais les échelons semblent vouloir se déboîter des côtés. Je trouve que la finition n’est pas au niveau de ma première échelle
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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JD JD
Notice utilisation en anglais
La notice d'utilisation est en anglais. Je croyais qu'il était obligatoire de la mettre dans la langue du pays de livraison
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Hans Hans
Een voldoende
Ladder 3 keer gebruikt. Opvallend is dat na de eerste keer de groene plaatjes die zichtbaar moeten zijn om veilig gebruik te garanderen, niet meer geheel zichtbaar zijn. Die blijven wat hangen, terwijl de vergrendeling wel goed is. Inschuiven is een wat lastig karwei. Liggend gaat dat nog het beste. In die zin had een betere gebruiksaanwijzing handig geweest. Al met al twijfel ik over de duurzaamheid en had ik achteraf wellicht beter een duurdere ladder van een bekend merk gekocht. Maar goed. Voorzichtig behandelen en hopen dat hij het lang volhoudt.
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Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Pissed off Pissed off
Shipping and delivery sucks
After well over a month of ordering, I still haven’t gotten the damn ladder
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Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ca*** Ca***
Stege
Har inte fått produkt enu.
1 people found this helpful
Customer Service Reply: Vi har skapat ett ärende för att följa upp detta problem. Vår kundtjänst kommer att kontakta dig via e-post och ge uppdateringar tills problemet är löst. Vänligen håll utkik i din inkorg efter våra meddelanden.
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gusbfranklin gusbfranklin
over 10 days and hasnt shpped
Since it hasnt shipped yet i cannot comment on how it is.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
nick.hazzard2011 nick.hazzard2011
Very unstable and locking mechanisms unsafe
This product really sucks. I've owned an American made telescoping ladder for years and this model from vevor just not feel safe at all. The design where the releases are on the bottom side of the steps are dangerous if my foot catches them on my way up and releases and collapses. Also if one rung collapses they all collapse.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Csherri Csherri
Not Sure About Quality
This ladder came at a great price with great features and the potential to be one of the best ladders out there.....but, upon my first time using it, I was actually shocked at how wobbly it is. It is super heavy, so I just knew it would be sturdy, but it is so wobbly that I was not comfortable climbing.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
 GUILDOUX GUILDOUX
Bon produit mais le pliage ne fonctionne pas bien
L'échelle est de bonne qualité, mais elle se replie difficilement car elle bloque à certains endroits.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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