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VEVOR 3.8m Telescoping Ladder, Aluminum Lightweight Multi-Purpose Collapsible Extension, One-Touch Retraction Ladder, Heavy Duty 150kg Max Capacity with Non-Slip Feet, for Home, Outdoor Work, Loft

Customer Reviews for VEVOR 3.8m Telescoping Ladder, Aluminum Lightweight Multi-Purpose Collapsible Extension, One-Touch Retraction Ladder, Heavy Duty 150kg Max Capacity with Non-Slip Feet, for Home, Outdoor Work, Loft

Customer Reviews

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Pissed off Pissed off
Shipping and delivery sucks
After well over a month of ordering, I still haven’t gotten the damn ladder
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ca*** Ca***
Stege
Har inte fått produkt enu.
1 people found this helpful
Customer Service Reply: Vi har skapat ett ärende för att följa upp detta problem. Vår kundtjänst kommer att kontakta dig via e-post och ge uppdateringar tills problemet är löst. Vänligen håll utkik i din inkorg efter våra meddelanden.
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gusbfranklin gusbfranklin
over 10 days and hasnt shpped
Since it hasnt shipped yet i cannot comment on how it is.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
nick.hazzard2011 nick.hazzard2011
Very unstable and locking mechanisms unsafe
This product really sucks. I've owned an American made telescoping ladder for years and this model from vevor just not feel safe at all. The design where the releases are on the bottom side of the steps are dangerous if my foot catches them on my way up and releases and collapses. Also if one rung collapses they all collapse.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Csherri Csherri
Not Sure About Quality
This ladder came at a great price with great features and the potential to be one of the best ladders out there.....but, upon my first time using it, I was actually shocked at how wobbly it is. It is super heavy, so I just knew it would be sturdy, but it is so wobbly that I was not comfortable climbing.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
 GUILDOUX GUILDOUX
Bon produit mais le pliage ne fonctionne pas bien
L'échelle est de bonne qualité, mais elle se replie difficilement car elle bloque à certains endroits.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Gwenael Bauwin Gwenael Bauwin
Ca dépanne mais à voir dans le temps
Elle fait le boulot mais a tendance à fléchir sous le poids. Une fois dépliée, elle n est pas très rigide je trouve. J ai utilisé une autre marque ou il n y avait pas de mouvement entre éléments une fois déployés. Il faut aussi faire attention quand on replie les éléments. Pas d amorti comme sur certaine quand les éléments reviennent sur eux meme. Mis a part ca, ca fait le boulot.
1 people found this helpful
Ron C. Ron C.
Not really sure about weight class
Great height, A little wobbly towards the upper part and I only weigh 190 pounds / I don't think this would support 330 as claimed
0 people found this helpful
Erik Erik
Mr.
Clearly lower quality compared to more expensive alternatives. There is significant play between each telescopic element/section, which causes the ladder to flex considerably when extended, and the sections collapse fairly quickly and uncontrollably when it is retracted. It feels somewhat unsafe to use, but the ladder has worked reasonably well.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Karl-Hubert Holzmann Karl-Hubert Holzmann
Dipl ing univ allg Maschinenbau
Beim Einfahren der Leiter besteht hohes Verlletzungsrisiko da die Sprossen ungedämpft nach unten rauschen
2 people found this helpful
Customer Service Reply: Bonjour! Wir erinnern uns seit jeher an unsere Erfahrung, die wir mit uns gemacht haben. Ihre Kommentare sind wertvoll und helfen uns, sie zu verbessern. Vielen Dank für Ihren Beitrag!
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