Customer Reviews for VEVOR Handrails for Outdoor Steps, 3-4 Step Stair Hand Rail Kit, Transitional Iron Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Retro Arch

This product looks good. However, the instructions are a bit lacking. There were 8 washers included but no instructions on where they go. They also provide a concrete drill bit if you are using the included concrete anchors however it has a square chuck end which ends up mounting off centre in the 3 jaw chuck of my hammer drill. Had to purchase a 10mm concrete drill for this job (cost an extra $18)

I am waiting to return this as I am confirming to not pay shipping it did not fit and came in a badly destroyed box. Please advise that my shipping is paid

It's installed; the insurance company should be happy.

It's somewhat unappealing because all the screws are visible. The 18 female screws are too short, so the male screws can't get a good grip and strip easily. The instructions are poorly written, and I was left with a bunch of washers and two plastic pieces that were not mentioned. The Allen keys, which are included, will strip with a little hand tightening of the screws. I think they lasted about 5 or 6 screws before the hex wrenches became round wrenches. There are no directions for using the included concrete screws. That caused some problems. It is quite stable when installed though - unless one was going to take a dive onto it I suppose.

Sadly arrived damaged. Badly scatched, will be returning

The rails are good, I ordered 2 but for both something was missing like some nuts, screws and washers, had to buy myself. And one was a little bit scratched, but overall quality is good..

This model BP-34 railing has a flat top handrail with squared off edges which makes it uncomfortable to hold. I have purchased Vevor railings before and have been happy with them but I sent these back.

The hardware is garbage. Unlike the previous two Vevor handrails I purchased the hardware in this set striped and broke when any torque was applied. I ended up purchasing different hardware and throwing away what came with the handrail.

This is a hard one to comment on. It took me 3 long hours to put the 50 or so parts together( it was short a few bolts). The instructions were to say the least...TERRIBLE. There were about 20 words and a dozen pics. I guess that the end results MAY have overshadowed the long procedure it took to get there. It's very sturdy. BUT I WOULD NOT PURCHASE IT AGAIN

Missing a main component. Takes forever to get through to someone and days for them to answer . Eventually got a refund.