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VEVOR Handrails for Outdoor Steps, 3-4 Step Stair Hand Rail Kit, Transitional Iron Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Retro Arch

Customer Reviews for VEVOR Handrails for Outdoor Steps, 3-4 Step Stair Hand Rail Kit, Transitional Iron Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Retro Arch

3-4 Steps 1 x Black

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48 reviews
VEVOR Customer VEVOR Customer
Very pleased!
3-4 Steps 1 x Black
Great price. Really solid.
0 people found this helpful
May May
Rampe solide.
3-4 Steps 1 x Black
Expédition rapide. Matériaux solides. Description conforme. Un seul bémol à l'usage, pour une "petite" main, la main courante est un peu large et surtout manque d'arrondi pour un meilleur confort de prise.
0 people found this helpful
JL JL
Paint comes off easily.
3-4 Steps 1 x Black
Good railing but the paint comes off easily.
0 people found this helpful
Giuseppe Giuseppe
corrimano
3-4 Steps 1 x Black
conforme a quanto richiesto
0 people found this helpful
Todd Todd
Heavy durable well made
3-4 Steps 1 x Black
Bought this for my parents and would buy it another one it is well designed and heavy duty and wood recommend it to everyone I know
0 people found this helpful
Gavin  Batinic Gavin Batinic
Good rails- poor instructions
3-4 Steps 1 x Black
Rails seem to be good. Purchased 2 and installed myself. The instructions are not the best as they do a bit of rattling but is secure enough for small Children and stairs
0 people found this helpful
Ca*** Ca***
Stable
3-4 Steps 1 x Black
This product is good value. Assembly is moderately difficult. The concrete bit that is included was not usable in my hammer drill. This rail is sturdy, improving a safer stairway.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you sincerely for taking the time to share your experience and valuable feedback with us. We truly appreciate you choosing our product and taking the time to share your thoughts. If you ever need any assistance, please visit our “Contact Us” page, which can be found in the bottom navigation bar, and submit a ticket. Our after-sales team will be happy to assist you and work to resolve any concerns as quickly as possible. Thank you again for your time, feedback, and support. We look forward to serving you again.
4Rider 4Rider
Handrails for outdoor steps
3-4 Steps 1 x Black
Handrails are priced individually meaning you will need 2 railings. Metal is stamped, but rails are sturdy enough to provide adequate support. Some of the metal and hardware on the bottom developed rust spots after only few weeks outdoor.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ginette Blouin Ginette Blouin
Item not available in Quebec
3-4 Steps 1 x Black
The item was shipped from Alberta by Purolator and returned to Vevor by Purolator due to the delay in delivery . If I had known that this item would be shipped from Alberta I would not have ordered it. I recommend that Vevor displays "out of stock" on their Web site whenever the item is not available in Quebec
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
BigfootC BigfootC
Looks good but you need mechanical skills to install
3-4 Steps 1 x Black
This product looks good. However, the instructions are a bit lacking. There were 8 washers included but no instructions on where they go. They also provide a concrete drill bit if you are using the included concrete anchors however it has a square chuck end which ends up mounting off centre in the 3 jaw chuck of my hammer drill. Had to purchase a 10mm concrete drill for this job (cost an extra $18)
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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