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VEVOR 609mm Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 500KG Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Customer Reviews for VEVOR 609mm Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 500KG Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

YES 609 mm
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Customer Reviews

4 Out of 5
Based on 763 reviews
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763 Reviews
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Frederick Scott Bedwell Frederick Scott Bedwell
Timber
914 mm
I enjoyed the tool until I picked up too much and the tool collapsed It folded while I was trying to load my trailer.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Luther roberts Luther roberts
Used
711 mm
Not sure if I got a used one. But from what I see someone has used this and returned it.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
Scott Brady Scott Brady
Business Owner
YES 710 mm
This product was shipped with missing parts, I cannot use it, chatted with a representative over two weeks ago, still have not heard back. This was not what I have come to expect from Vevor...hope this does not become my normal experience!
3 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.

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