Customer Reviews for VEVOR 25FT Detachable Flagpole Kit, Heavy Duty Aluminum Alloy Flag Pole Kit in Ground for Outdoor, 3 Display Modes Flagpole with Professional Accessories, Black
Customer Reviews
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Owner
Plastic ball broke off when threading in to hold light. Cheap plastic .
1 people found this helpful
Mr
Pole was easy to install. The solar light does not work.
2 people found this helpful
Wobbly
I added a bunch of screws. 3 at each connection. Without them any wind would make it sway
1 people found this helpful
Bad twist lock
Nice flagpole but after just 2 times if lowering the flag it now has 2 sections that won't lock back into place
1 people found this helpful
Solar lights are bright
was a 5 star, the rechargeable battery doesn't last all night to keep the flag lite, only had a few weeks. Still looks good in the front yard during the day.
1 people found this helpful
Wind conditions
For me it did hold up in winds of 30 miles and bend
1 people found this helpful
This flagpole is junk. I suggest charging more money for a better made pole. This one lasted me a week.
My flag busted their ground level in 2. The metal is made very cheaply as you can see in my picture as I sent you. I sent a return last weekend. Have not received anything back yet, but I do not recommend this product to anybody. If it broke on me, it's gonna break on everybody. We did have a little bit of winds nothing bad, the thing is made out of cheap aluminum.
0 people found this helpful
Owner of 30ft pole
First little rain storm, the pole bent like a wet cardboard tube.
1 people found this helpful
Sir
The package arrived in great condition, which is where the positive experience ended.
When I opened everything up and started preparing for installation, I discovered a critical component was missing: the PVC sleeve/pipe required for the concrete footing. Without it, the installation couldn’t even begin.
I contacted VEVOR support expecting a simple resolution. Instead, I found myself jumping through hoops for days. After multiple back-and-forth emails, I was actually asked to take a photo of the parts list, circle the missing item, and send it back. In my 56 years, I’ve never had to provide photographic evidence that a low-cost part wasn’t included in the box. It felt like I was being cross-examined over a piece of PVC pipe.
To make matters worse, each response took days to arrive, turning what should have been a five-minute customer service interaction into a drawn-out project of its own.
As for the product itself, I got exactly what I paid for: budget-quality components. Unfortunately, I bought into the marketing hype that suggests you’ll get more than you expect. In my case, I got less than expected—literally, because parts were missing.
VEVOR has a long way to go when it comes to quality control and customer support. If they’re serious about gaining market share and building customer loyalty, they need major improvements in both areas.
This will be my first and last VEVOR purchase.
My new slogan?
“VEVOR No More.”
For comparison, I’ve had far better experiences with Harbor Freight, and that’s not something I expected to be saying after this purchase.
1 people found this helpful
Cheaply Made
Disappointed! Everything in top of the pole is PLASTIC! And the rope cleat and Flag Clips are PLASTIC! Don't see it lasting very long.
1 people found this helpful