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VEVOR 25FT Detachable Flagpole Kit, Heavy Duty Aluminum Alloy Flag Pole Kit in Ground for Outdoor, 3 Display Modes Flagpole with Professional Accessories, Black

Customer Reviews for VEVOR 25FT Detachable Flagpole Kit, Heavy Duty Aluminum Alloy Flag Pole Kit in Ground for Outdoor, 3 Display Modes Flagpole with Professional Accessories, Black

Customer Reviews

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175 Reviews
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Robert McCain Robert McCain
Owner
Plastic ball broke off when threading in to hold light. Cheap plastic .
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Neal Neal
Mr
Pole was easy to install. The solar light does not work.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
harold harold
Wobbly
I added a bunch of screws. 3 at each connection. Without them any wind would make it sway
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Michael Caudill Michael Caudill
Bad twist lock
Nice flagpole but after just 2 times if lowering the flag it now has 2 sections that won't lock back into place
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
moshpit127 moshpit127
Solar lights are bright
was a 5 star, the rechargeable battery doesn't last all night to keep the flag lite, only had a few weeks. Still looks good in the front yard during the day.
1 people found this helpful
sh*** sh***
Wind conditions
For me it did hold up in winds of 30 miles and bend
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
djgatt djgatt
This flagpole is junk. I suggest charging more money for a better made pole. This one lasted me a week.
This flagpole is junk. I suggest charging more money for a better made pole. This one lasted me a week. 1 This flagpole is junk. I suggest charging more money for a better made pole. This one lasted me a week. 1 This flagpole is junk. I suggest charging more money for a better made pole. This one lasted me a week. 1
My flag busted their ground level in 2. The metal is made very cheaply as you can see in my picture as I sent you. I sent a return last weekend. Have not received anything back yet, but I do not recommend this product to anybody. If it broke on me, it's gonna break on everybody. We did have a little bit of winds nothing bad, the thing is made out of cheap aluminum.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Timothy M Garrett Timothy M Garrett
Owner of 30ft pole
First little rain storm, the pole bent like a wet cardboard tube.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
HARBOR_F_IS_BETTER HARBOR_F_IS_BETTER
Sir
The package arrived in great condition, which is where the positive experience ended. When I opened everything up and started preparing for installation, I discovered a critical component was missing: the PVC sleeve/pipe required for the concrete footing. Without it, the installation couldn’t even begin. I contacted VEVOR support expecting a simple resolution. Instead, I found myself jumping through hoops for days. After multiple back-and-forth emails, I was actually asked to take a photo of the parts list, circle the missing item, and send it back. In my 56 years, I’ve never had to provide photographic evidence that a low-cost part wasn’t included in the box. It felt like I was being cross-examined over a piece of PVC pipe. To make matters worse, each response took days to arrive, turning what should have been a five-minute customer service interaction into a drawn-out project of its own. As for the product itself, I got exactly what I paid for: budget-quality components. Unfortunately, I bought into the marketing hype that suggests you’ll get more than you expect. In my case, I got less than expected—literally, because parts were missing. VEVOR has a long way to go when it comes to quality control and customer support. If they’re serious about gaining market share and building customer loyalty, they need major improvements in both areas. This will be my first and last VEVOR purchase. My new slogan? “VEVOR No More.” For comparison, I’ve had far better experiences with Harbor Freight, and that’s not something I expected to be saying after this purchase.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mi*** Mi***
Cheaply Made
Disappointed! Everything in top of the pole is PLASTIC! And the rope cleat and Flag Clips are PLASTIC! Don't see it lasting very long.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.

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