Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Die Säge pünktlich geliefert, nach dem Befüllen von Benzin im richtigen Mischungsverhältnis mit 2-Takt Motorenöl und befüllen mit Ketten Öl, springt die Kettensäge nicht an, bei gezogenen Choke (Kaltstart). Bei dem Überprüfen der Zündkerze, kommt nur ein ganz schwacher blauer Funken, eine neue Zündkerze bestellt, das gleiche, jetzt habe ich noch eine Zündspule bestellt um das Auszuschließen (den Luftspalt der Zündspule zum Rotor überprüft), Benzingemisch kommt an. Den (Kontaktieren Sie uns angeschrieben) keine Antwort. Das ich ich die Gewinde nachschneiden musste bei der Montage der Anschlagkralle vernachlässige ich mal, die mitgelieferten M5 Schrauben gingen erst gar nicht rein. Die Zündkerze quetscht an den Luftfilter an den Lamellen, zu wenig Spielraum ist auch nicht das Optimum. Wenn hier die Funktion Video wäre würde ich das hier reinstellen.

Absolute junk saw that did not work straight out of the box and a pain in the ass company to deal with to get a refund!

Beste, Op 16 oktober 2025 kochten we deze boomzaag. Tot op heden, ondanks ontelbare mailtjes en beloftes van uw diensten , kunnen we de zaag niet gebruiken. Ze kan niet gestart worden. Wij zijn dus zeker niet tevreden over het toestel en de klantenservice.

The saw was a little hard to start . The pull chord. Just had a recoil sometimes. Today I pulled it and it started clicking. Pulling and not making any contact with starter wheel .I opened it up to find a piece of plastic. So the pull chord has plastic instead of metal . Im very unhappy with this . Poorly made .

Starts good. Runs good. Leaks oil & gas out overnight. Vevor customer service told me to drain all the fluids out of it so it don’t leak. Unbelievable. Apparently all of them leak if that is their response. Who knows.

Alles was es zu sagen gab habe ich ihnen gestern schon geschrieben . Kein weiterer Kommentar!!!

I bought two of these contacted you want them started and one did brand new I’ve sent you videos. I’ve done everything you won’t even send a human contact person. I want my money back for the one saw I even bought a warranty and contacted them and you gave me the same bullshit routine with the video and all that you guys suck.

So waited for it i was pretty excited never had one of my own before so it finally came and it was missing bolts and the chain tensioners wasn't working on it I've been waiting to hear back but I should have just took it back and re purchased it it would have been faster and not wasting my time waiting to hear what they want to do about a product I had for less then 30 minutes did not even start it will see how it goes

Brand new saw, zero spark. Where’s the quality control. Not too happy. I was planning on taking some trees down today. Hoping it doesn’t take a week to fix this issue

Recently received my Vevor chainsaw. I was happy to get it becasue I have so much brush to clear on my property. Followed the directions and assembled unit, which was easy. Followed the directions for starting unit with negative results. Won't start period. Attempted to return chainsaw via website. There is no number to call in order to speak to a real person, just some AI generated messaging back and forth which leads you in circles. During the return process you are forced to download pictures or videos of the issue so a tech and view the images and solve your problem. I played along and filmed myself attempting to start the unit but was unable to upload in the proper format. This process basically wore me down to the point where I have given up on any resolution from these folks. I hope that some one who is looking for a chainsaw on a meaner social security check each month reads this review and looks elsewhere. Thank you...