Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

I bought the chainsaw the day it came in the mail.I put it together.Want to pull the pole cord?And it snapped, put a new one on and the centerpiece that holds the pole cord snapped.So we got to use the saw twice.They never have sent me a new part.They refunded me my money, so I think it's s***.I would have liked to use the chainsaw, but so much for that

Not happy at all ! I got my saw and first pull of pullstart cord it snapped and wound up in saw apon start ! I contacted vevor and they sent a new starter , i told them im no saw mechanic , was i supposed to get a saw shop to install new part and get reimbursed! They said give it atry ! I did and again im no saw mechanic . I threw it all away and bought another brand . Lesson learned. I did buy alot of stuff , vevor heaters saws and other stuff ! Never again and im gonna never tell ppl about your stuff ! Was crappy customer service to tell me to give mechanic skills a try ! Thanks for asking tho , maybe you can help future customers ! It wont be me !

The saw worked once out of the box. Susequent attempts over several days to start were unscessful. Help suggestions from Vevor were followed but did not work. The saw is now on a shelf at the back of my workshop. No offer of return or refund from Vevor. I purchased a different brand corded chain saw to replace it.

Well to start with the pull start broke right away and the parts are not available. So I have a saw that is useless and can’t get parts for. I don’t recommend buying it. Spend the money and get something better.

Saw is making a bad rattling sound on tick over. Only used half a dozen times, no more than a couple of hours total to trim domestic firewood. Sounds like clicking /rattle noise coming from clutch side. Afraid to use it. Please advise

Purchased 2 chainsaws 20”&18. The 18 fired right up, the 20” nothing. Pulled and pulled nothing. Disappointed needed it but failed.

1st time out it worked like a dream. Loved it. Cut down several large trees. Next day couldn’t get it to start. Had to take it to repair shop. Dirt had got past air filter into carburetor. They cleaned it up & got it running. Used it again & it ran like a champ. Ran all day. Next day, same thing. Won’t start. Hasn’t started since. If I have to tear it down every time I use it to clean the Carborator, it’s not worth having. When it runs, it’s a great chain saw. I bought a name brand & it starts every time I will try to return it

Got this saw after giving previous one away. Second time starting it sounded like mechanical breakage. Has no power and does random clanking sound. Support considers situation resolved when its not. Tries to say close choke... worthless tool now unless i use it like a sword. Taking business elsewhere.

The handle on this saw gave up on life after about four tanks of gas. I had it wedged in a limb (as one does), and when I tried to pull it free, the handle decided it had seen enough and slid off about four inches — yanking the wires right out of the on/off switch. At that point, the saw was about as useful as a paperweight with confidence issues. Vevor offered to send me a replacement handle, which would’ve been great if the wires hadn’t also gone on strike. Their next solution? Offering me $28 to hunt for parts locally and fix it myself, as if I had a chainsaw repair shop in my back pocket. I even bought the warranty because I suspected this thing might not survive long — and guess what? Not once did they offer to replace the whole saw. That $10 warranty might as well have been a donation. Unless you enjoy wasting money or need a prop for a “How Not to Build a Chainsaw” documentary, avoid this saw. I’ll give credit where it’s due: the chain stayed sharp through four tanks of gas… but the rest of the saw apparently wasn’t up for the same commitment.

VERY BAD PURCHASE. VERY BAD SENT MESSAGE TO THEM THEY RETURN MAKE SURE IT HAS GAS AND TURN CHOKE OFF. I SENT A VIDEO OF FUEL RUNNING STRAIGHT OUT EXHAST BUT THEY WANTED TO HEAR NOTHING SO BUYER BEWARE DO NOT BUT THIS JUNK DO NOT BUY THIS JUNK DO NOT WASTE YOUR MONEY DO NOT BUY