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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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christopher christopher
great at first
after 3 times of usage wont cut doesnt run full throttle, changed gas sharpened chain. nothing
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Charlie Charlie
Chainsaw Owner
Spent almost 90 minutes attempting to start this thing, following the instructions to the letter. No luck. Haven't got a clue how well it cuts since it won't start.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt  Higginbotham Matt Higginbotham
Zero customer service. Don't buy
Saw leaks fuel. No big deal,right? Wrong. No customer service. Cant return. Nothing but running in cyber circles . Buying from Vevor is a as is where deal.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cristopher Buckles Cristopher Buckles
Did not receive
I did not receive the chainsaw and had to request a refund. Vevor did refund my money promptly.
0 people found this helpful
Customer Service Reply: We’re glad to see that the matter was resolved promptly through our email communication. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Federico Federico
Motosega
40 cc
Non parte e quando parte non taglia bene , scarsa qualità .
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Zach rackers Zach rackers
Leaks oil.
Saw leaks oil horribly and won’t stay running. Manual says not to adjust carb and to take to service center. I love my other Vevor products. Just not this one.
0 people found this helpful
John Polasini John Polasini
Junk
1st pull of the rope the spring broke. They sent a new rope. 2 nd time it cranked the motor seized. Junk junk junk. Heck no I wouldn’t recommend and I knew better.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vernon wilder Vernon wilder
Had some problems with it.
Was using it and started idling high and then wouldn't start. After taking it apart, found air filter crushed in housing, mounting nut not connected, saw dust in carburetor. Cleaned out carburetor, was able to get filter bent back to somewhat working condition and now saw works. All I got from Vevor support was some automated messages on how to get it unflooded. Not even a free filter to replace the one sent crushed. By the way,this saw is very loud compared to my other saws.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Cindy Cindy
Won’t start within first month
Only used it a couple times, now it won’t start and support is a joke. They want a video for an already known problem.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Juan  Ortiz Juan Ortiz
Mr
Couldn’t get it started for days. Finally my son came over. We got it started and it started leaking gas soaking the bottom of the handle and dripping to the ground.. unfortunately the unit must be defective and knee replacement
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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