Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

I bought this saw, put it together and after a couple of weeks of waiting I finally I tried to crank it an first pull the extremely short pull cord breaks off in the saw and the spring comes undone. I am convinced I got a used saw or at least used parts. When I took the cover off the screw that holds the mechanism in place is stripped out. I am extremely disappointed I had high hopes after seeing all the great reviews on YouTube. This is just my luck hopefully I can find new parts to use my new never started boat anchor. And of course it will not let me upload my pictures

El tornillo de tensar la cadena es muy malo y en dos usos prácticamente no se puede tensar la cadena

Neuve et en panne

Was unable to assemble the saw. The clutch cover doesn’t fit properly over the clutch, binding it and preventing it from turning. Submitted return form online with video. It said I would get a response in 24 hours, but that has come and gone. I currently have three other name brand saws and was hoping this arborist style model would be a helpful addition. Very disappointed.

Chainsaw was completely locked up when I got it. Pull would pull 6” and dead stop. Removed spark plug and nothing.

don't waste your money package and shipped well but chainsaw only last one day pouring oil and fuel will not run can not be started check out the youtube online product review Update for this Vevor 20 inch chainsaw https://youtu.be/4JNs9UYM2xQ you can also watch teh unboxing and assemble reviews but MUST watch the Update review this vevor chainsaw is junk don't waste your money

Bought two chainsaws and one of them had a manufacturing defect that caused it to break at first pull of the chainsaw to crank it. Unable to use it at all. Contacted support and all they will offer me is a $20 refund. Not a full refund or replacement of defective brand new and never used item. This was there reply: Dear Stacey, Thank you for your patience. Regrettably, our technical support has been ineffective, and we can't resolve your issue at present. We sincerely apologize for the inconvenience this product - related problem has caused you. If the product doesn't impact your normal use, here's our proposed solution: We'll refund you 20 USD as compensation. Meantime, you don't need to return the product, in an effort to resolve this matter appropriately.

I ordered and received the 20" 62CC gas powered chainsaw about a couple of months ago. I tried to use it today 2/23/26 for the first time and the thing would not start, despite multiple attempts over a long period of time. I am desperately trying to retun it for a full refund and be done with all and every Vevor products. It's a shame and unfortunate that this thing would not work just when I needed it the most.

It leaked gas and. It wouldn't start! I threw it in the trash! Would like to be reimbursed! Or sent another one. I buy a lot from this site. Thanks Ronald Bruhn...

I'm sure it would be okay, but it simply never fired a single time and therefore, won't run. Other than that, the way the air cleaner fits is ridiculous and so obviously out of place it's damaging the filter itself to use the cover, but you cannot avoid using it.