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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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3951 Reviews
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3951 reviews
Mike Dels Mike Dels
Owner
got the saw this afternoon added fresh gas/oil and no start. it has fuel, air and a very faint spark. Iv contacted customer service for a return 3-20-2026, 1300 hrs lets see how this goes.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ryan H Ryan H
Worst product ever! Never buy!
Was excited to get this new chainsaw. Took it out of the box followed instructions to the detail and tried to pull start it. It will not start. It's been a couple weeks and I have to keep trying nothing will work. I tried to go to technical support but I can't find my confirmation number and it won't let you contact anybody without a confirmation number. Couldn't be more disappointed.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
john michalski john michalski
home owner
chainsaw worked 1 time. will mot start the next time i tried to start it,
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ward Madison Ward Madison
20inch chain saw
Worse purchase ever made one cut with saw and it broke I contacted vevor and there answers were send me 36 dollars for new chain that can not be bought the length it calls for doesn’t exist and there company can’t raven send one so they said send back we will send you another saw great another saw you can’t buy a chain for what’s the sense ide rather my money back but that wasn’t a offer and I also purchased extended warranty
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
T,Will T,Will
owner
pull string broke before i even got it started!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dennis Fraze Dennis Fraze
Worse than a poulan
Went through a tank of glass cutting two branches into pieces horrible, kept dying throughout the cuts especially on Sideways and overhead would not run on overhead and completely sideways. Cut maybe 15 or 20 pieces of firewood plus lemington branches and went through one tank of gas, hard to keep running. I will either give it away or throw it in the dumpster.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Walt Musselman Walt Musselman
62cc chainsaw
Still have not received been 4weeks
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Andrew Grezaddi Andrew Grezaddi
Great Price - Wasnt Able to test it….
I opened and assembled my saw, threw some fuel, and Chain lube oil, two pulls, popped off, released the choke, and she fired right up! HOWEVER, i put in the back of my truck, went 10 mins down the road, and CANNOT FOR ANYTHING, get it to stsrt again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kevin beane Kevin beane
shit
eluld not start but did refund
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Briunte Briunte
Will not buy from here ever again
The say brand new never started up at all I go online to see what it recommends and find a lot of YouTube videos that says the same thing they could not get it to start an run out the box I would suggest spend some money and get better
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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