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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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RippedOff RippedOff
TEMU Chainsaw that cuts only when it starts.....
Here's the deal; I got sucked into all of the "amazing" reviews. However for a little over a hundred bucks (which I've spent on way more dumb crap) I pulled the trigger. The price....I'm torn to give it even 1 star because the price tag screamed at me prior to buying that I"'m going to get what I paid for, and regret it". However, a Stihl saw this size, would be 400.00 easy and I was willing to take the chance with this thing. It took a minute to finally get delivered which was a PITA, which was delivered days past what initially told. That annoyed me immensely! Once delivered I put it to work. Like many of the reviews; after chain oil, and fuel, it was 2 pulls and it fired up. WOW....ok....so far impressed. Now, lets cut things. I started out with 4' round branches and after4 cuts the chain came off. No big deal, as that's normal. I took it apart, put the chain back on, and put back together in no time. Go to pull it to begin again.......NOTHING. It didn't even flutter. I let it sit for 15-20 minutes.....NOTHING. My brother gave me the "I told you so", and defeated I put it back in the mule. I come back a couple days later, to go back to the pile and grabbed this plastic piece of junk out and 2 pulls.....BOOM....fires up like it should. As much as I wanted to celebrate I am immediately annoyed because there's zero explanation. I cut for about 15 minutes, then killed it so I could load - unload logs into the mule to be split. I come back 5 minutes, take a pull.....NOTHING. I don't even waste my energy and time now and just put it in the back of the mule. This morning, go down to the woods to put some work in, pull out this waste of 109.00 and 2 pulls it fires right up. I got about 10 minutes of work done and I had to shut it off to drive a mule full of logs and when I come back to work again.....62cc of absolute NOTHING!!! Worst part....my brother pulls out his battery operated Milwaukee Chainsaw, and we put in over an hours worth of cutting while this Vevor crap watched! This thing is a waste and I'll be buying a Stihl next weekend!
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Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Poor Experience. Poor Experience.
1 Star Review – Vevor 62cc 20" Chainsaw
I purchased the Vevor 62cc 20" chainsaw and unfortunately have had a very poor experience so far. After unboxing, I assembled the bar and chain, added bar oil, and mixed fuel. I did not even run the saw the first night — it sat on my garage floor — and by morning both the bar oil and fuel had leaked all over the floor. Both tanks were leaking right out of the box. I cleaned everything up and decided to at least try the saw. It actually started right up and ran strong, and I was able to cut down two small trees with no problem. The saw itself seemed to have decent power for the price. However, while running it, fuel was leaking so badly that the saw became almost unusable. I also noticed that if the fuel tank is not completely full, the saw will not continue to run. After about 15 minutes of use, the saw became very hard to start. Now it is extremely difficult to start at all. Another issue is that the fuel tank builds a lot of pressure while running — when you open the gas cap, fuel sprays everywhere, which is both messy and dangerous. Overall, between both tanks leaking, pressure building up in the fuel tank, hard starting, and fuel leaking during operation, this chainsaw has been basically unusable after only about 15 minutes of run time. Very disappointed because the saw did run well when it was running, but the leaking and fuel system issues make it unreliable and unsafe to use. I would not recommend this saw based on my experience.
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Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Joey Joey
Wont Start out of the box
I was hopeful after reading reviews for this saw. It wont start straight out of the box. No spark at spark plug. Im very disappointed.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Casey Bennett Casey Bennett
This thing is a turd
Very underpowered, doesn’t run well at all. The pull start is awkward at first. I have a much smaller saw of a more well known brand that absolutely smokes this VEVOR. I’ve been happy with VEVOR products up to this thing. On a 60+cc saw, thy just missed the mark. Bad missed it.
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Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Skywalker Skywalker
Luke
Brand new will not start. Purchased pre-mixed fuel from Lowes. Gave up bought a a Husqvarna no issues .
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Isaac Isaac
Well guy
Used it twice. VERY hard to start 20x or more pulls. Broke on second use..............................
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt s Matt s
Junk
Junk it broke the first 5 minutes of use asked for a refund and after a month of back and forth bs I got a junk replacement part it also leaks oil and gas. I’ve bought thousands of dollars worth of stuff from VEVOR over the years but this did it in for me!
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Josh Burkman Josh Burkman
Fire Starter
Starts smoking and chain stops running. Complete junk. Would not recommend. Would not buy!!!! Don't waste your money.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Antonio Rodríguez Antonio Rodríguez
Motosierra de gasolina
52cc
Una perdida de dinero, la motosierra no había manera de arrancarla, trate de devolverla pero VEVOR lo puso muy difícil para que la pudiera devolver, así que al final desistí y me quedé con un trasto que no funciona y me costó 85€. Y gracias a la IA. No había manera de poder solucionar el problema. Gracias VEVOR, ganasteis 85€ pero habéis perdido un cliente para siempre.
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Hugo Hugo
Gérant
62cc
Problème pour tendre la chaine, du coup peu d'efficacité sur la coupe. Décevant
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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