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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Jose Jose
Chainsaw
Bought the 25.cc chainsaw and the handle broke so vevor replaced it, but now the new one is leaking bar oil from reservoir. It would be fantastic if the machine didn't leak because it leaves a mess wherever I leave it.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
David Smyth David Smyth
Mr
58 cc
The chainsaw arrived very quickly, the trouble is it will not start. And now the customer service team are dragging their feet to replace the chainsaw or refund. Comparing the build quality to my other saws (Stihl & Husqvarna) the materials seem very cheap and flimsy, but I guess you get what you pay for. In this case a chainsaw that will not start and the stress of dealing with a slow or obstructive customer service process.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rome Rome
Tronçonneuse
58 cc
Machine ressu très rapidement,mes ne fonctionne pas.Le SAV est nulle ils ont rien fait pour moi je me retrouve avec une machine qui marche pas à 97€ .......Je suis pas contente 97€ dans le ........🤬
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Robert W Lane Robert W Lane
Cannot get it assembled
The assembly instructions, though they seem detailed, do not seem to translate. Though I am trying to follow them they are not working out in reality, though I tried, the instructions are not assisting me and I see it is not correct. It is very frustrating and I can't move forward beyond this point. The chainsaw is useless unassembled. Very unhappy.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bryan Cutlip Bryan Cutlip
Owner
First time using chainsaw clutch made a rattling sound the caught crank rope and broke
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Leon Taylor Leon Taylor
Chainsaw
Very poor quality, after one tank of gas. Now don't want to start! Never buy again
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eric Schramm Eric Schramm
Owner
This saw has never worked since the day I received it and the hoops you have to jump thru to attempt to return it wasn't worth the fight. I will just take the loss of $100 and not order any kind of power equipment ever again. If I were able to give zero stars across the board, I absolutely would!
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jonathan Buice Jonathan Buice
You get what you pay for
The chainsaw cuts off everytime you turn it sideways to make a cut. Fluids leak from everywhere. I thought this was a great deal until it arrived and i started to use it. I guess if you want a good quality chainsaw you unfortunately will have to pay for it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jarrod s brown Jarrod s brown
Chainsaw
Worst ever purchase can't ever get parts right 3 months can't even run the saw it has never started
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Wayne Ubelhor Wayne Ubelhor
Quality sucks
Have only used 15 minutes. The bolt for tightening chain does not work. Saw did a good job for 15 minutes and thats it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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