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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Logan Williams Logan Williams
Mechanic
Mine won’t crank ! Neighbors got the same saw runs great ! So maybe I got a lemon.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Raul Raul
Bad service
I never received my merchandise or money back
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Devaux Devaux
marco
58 cc
La motosierra no quiere arrancar. Ni siquiera después de tirar 100 veces en diferentes días, y no es un problema de suministro de gasolina. Tendré que llevarla a un taller para que la arreglen. The chainsaw won’t start. Not even after pulling it 100 times on different days, and it’s not a fuel supply issue. I’ll have to take it to a workshop to get it fixed. A serra de corrente não quer arrancar. Mesmo depois de puxar 100 vezes em vários dias, e não é um problema do fornecimento de gasolina. Vou ter de a levar a uma oficina para a arranjar.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Juan Acuna Juan Acuna
Owner
Work for one hour an quiet working
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chase Solomkn Chase Solomkn
Disappointed
Got the saw and it seemed well built. Followed fuel and starting instructions exactly as written. Saw never cranked after dozens and dozens of attempts. Had to fight through PayPal to get my money refunded after having to upload videos, pics and wait for their tech to review. (Which never happened) VEVOR makes a lot of great products but I will not buy anything gas powered in the future.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
linda linda
62cc saw
product defective cracked tank going on day 7 of back and forth email just want my money refunded
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jp Jp
62cc chainsaw
Chainsaw is absolutely horrible thing would not start when we got it. We put the right gas mixture and everything in it then the pole card decided to snap before I even got it started.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
zinant zinant
ne démarre pas
Ne démarre pas sav injoignable
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Russ Ballard Russ Ballard
Home Owner
Purchased late December 2025. Used chain saw one time for 2 hours and it worked great,. Then second time tried using it and to start, does not start. Tried multiple times thinking I flooded it, no change. Checked all items in starting process to start, does not start. Checked fuel for correct mixture at 1:40 fuel, checked spark plug and it is sparking, air cleaner is clean, chain brake in correct position, on off button in correct position. Does not start. I notice that the compression of engine is not as tight when pulling starting cord as it was when using 1st time. Contacting technical support to see if they have any suggestions. If can't be fixed by tech. Support, I want a new replacement since this is within 12 month warranty period. Very disappointing.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Steven Scott Steven Scott
Terrible Quality
I bought this saw used it one hour and the piston bored out of it. I won't ever shop never again waste of my money. Its got good features just bad quality of parts.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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