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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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3951 Reviews
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3951 reviews
Jeremy Jeremy
Junk
Was delivered and the fuel tank was cracked total cheap piece of crap
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marvin Watson Marvin Watson
Mr
Product sucks! Huge hassel from company trying to return Vevor chainsaw.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nathalie Graham Nathalie Graham
Title?
I never received item and ended up canceling this order. I had given my address and somehow the delivery company didn't have. Not sure what happened there. Was also supposed to be delivered in 24 hours and a week later the item left the delivery company. Very disappointed and if you don't change your delivery company I will not be buying anything from your company
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jasyn Merrell Jasyn Merrell
12 inch chain saw
Started right up but handle broke the first time I used it. So I would not recommend
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eddy Mikhail Eddy Mikhail
Mr
I am extremely disappointed with this chainsaw. I used it for the first time, and it didn’t even last half a tree before the engine started smoking and completely stopped working. This is unacceptable for a brand new product. I followed the instructions and used the chainsaw properly, but the engine overheated and failed almost immediately. A chainsaw should not fail after one use. This clearly indicates very poor quality and unreliable manufacturing. I expected much better from VEVOR, but this product failed on the first job. I would not recommend this chainsaw to anyone. I am now dealing with the inconvenience of a broken machine after just one use. I would like VEVOR to contact me and resolve this issue by replacing the unit or issuing a refund. Otherwise, I will be forced to share my experience on other platforms and warn other customers about this product
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt Matt
Shocking piece of equipment.
58 cc
Shocking piece of equipment and service.. Faulty out of the box.. Provides no spark to fire up… The carton also was doubled up masking tape and even has written on it before I recieved “Return to Sender”. Looks like returned faulty and then unprofessionally sold again and sent out just hoping it may work.. Poor form Vevor..
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jun Jun
Buyer
The pull-string broke on the chainsaw within its first pull. Went straight to the trash from there. My advice is to stick with STIHL Top-Saws.
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Patty Patty
Jeffers
I spent 2 hours trying to crank this chainsaw. I took it to 2 neighbors, grown men, who could not get this chainsaw to crank. I have an old shoulder injury that cranking on this thing for so long irritated this shoulder something terrible. For the next several days I struggled to lift my arm especially with weight of any kind. If I could give it a zero Stars that's what I would do my shoulder still hurts and it's a week later.
0 people found this helpful
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
KG KG
CAN NOT START
Hard to start. It only started once but i did not use it then it died while letting it warm up and i was unable to start it since. Now it can not start at all. I will try to replace the spark plug and try again when i have the time to mess with it. I am very disappointed.
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James James
Saracino
Please process a return on my chainsaw. Why is this so difficult?Quit being neglectful of your duties
0 people found this helpful
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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