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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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3951 Reviews
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3951 reviews
Keith Ethridge Keith Ethridge
Chain saw
Cannot get it run and leaks oil from bar reservoir Very unhappy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Buu-Ang Buu-Ang
Chain saw
It does not start. I watched all video and support materials but the chainsaw did not start. I got refunded from VEVOR. Maybe I got a bad one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Ricky Garrett Ricky Garrett
Mr
Chainsaw was missing the bar, I can not talk to anyone about my missing part been sending emails for a month still no reply or part.. customer service sucks after you get product your not gonna get much support.. products are good but customer service sucks terrible
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Paul Paul
20 inch 62cc chainsaw
Ran for about 2 minutes and died lol
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Edward Kinney Edward Kinney
Check the chain before operation
The chain had a link that wasn't riveted correctly and was loose. It heated up the bar and now I need a new one. It's not the easiest to start either.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
John Pierce John Pierce
Never Received
Never Received the chainsaw so I couldn't tell you whether it's a good or bad one. All I can say is the the customer service isn't anything to brag about. I did finally receive my refund. I had planned to buy a truck bed cover for my truck but after this experience I am alittle bit guarded about buying anything else from VEVOR!
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
margarette margarette
buyer
I have not received my saw. I order on Maech 14, 2026. Where is it.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Robert Stone Robert Stone
Owner
I'd give this 0 stars if I could. This chainsaw is absolutely not worth having and the extended warranty I purchased is also useless as vevor will not make it right. The chainsaw almost got me hurt because it dies with with the throttle open and has a full tank of gas while I was falling a tree. It also leaks the bar and chain oil out of the machine when it isn't running. I've messaged multiple times and live chatted customer service and they just tell me to wait and finally said that it won't run if the filter isn't submerged? How is that my problem if it's full of gas? I'd like to have purchased other items from vevor but if this is how it's going to be I will shop elsewhere. I feel that I at least deserve a refund and return this saw that I can't use
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Pickle Pickle
Won’t start
I’ve tried using this saw 3 different times and I can’t get it to start. Would not recommend
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
none none
mr
Hard to leave any positive review for a item that I never received , shipping company never processed the item's to a proper forwarding shipping company in the US,
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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