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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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Greg redding Greg redding
Fence builder
It won't crank, and I have 40:1 pre mix in it , im starting not to like Vevor products
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Devon Grrn Devon Grrn
Maintenance
First time using chainsaw and the pole rope broke never even got to use it. I had really high hopes after seeing good reviews but they really let me down.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Greg Greg
Junk saw
My vevor saw never stays running. Cuts off and won't idle. Haven't even used it 3 times, already junk. Don't buy!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Hamilton Michael Hamilton
20" 62cc chainsaw
So far not happy with product tried for two days to get it to start with no luck looked up and tried some tricks for this chain saw with still no luck then second day of trying the pull cord came out
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
David Tran David Tran
Mr.
Received the chainsaw yesterday. It looks nice. However the chain adjusting device was stuck couldn't turn. Also the engine started a minute then stopped. I tried so many times but same problem. David Tran
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
MARIO PERDOMO MARIO PERDOMO
MAL GUNCIONAMIENTO
Wow la entendí y wow la usé 1 vez y no ensendio más llevo casi un mes tratando de comunicarme con la compañía y no o tengo respuesta alguna y ya me cance de seguir esperando a que me solucionen
0 people found this helpful
Customer Service Reply: Estimado cliente: Hemos recibido su ticket referente a este inconveniente y hemos mantenido una comunicación continua con usted al respecto. Le hemos proporcionado una solución por correo electrónico y ahora estamos a la espera de sus comentarios. Tenga la plena seguridad de que seguiremos dando seguimiento al caso hasta que el problema quede completamente resuelto. Le solicitamos amablemente que esté atento a las respuestas del ticket y a las notificaciones por correo electrónico.
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Pascal Timoteo Pascal Timoteo
Faltam peças
58 cc
Comprei a motoserra e veio sem a serra.
1 people found this helpful
Customer Service Reply: Olá! Lamentamos muito que a sua experiência com o nosso serviço pós-venda e atendimento ao cliente tenha sido decepcionante e levamos o seu feedback muito a sério. Agradecemos-lhe por partilhar a sua experiência connosco — a sua opinião é fundamental para nos ajudar a corrigir este problema e a melhorá-lo ainda mais. Notamos que a questão reportada foi resolvida por e-mail. Ficamos satisfeitos que o seu problema tenha sido prontamente resolvido. Caso tenha mais alguma dúvida, contacte-nos novamente.
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Allen Sheeler Allen Sheeler
Chainsaw
When i got saw out of box there was no chain
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Doug M Short Doug M Short
62cc chainsaw
I would like to write a review, however I never received the chainsaw . I waited several weeks . I reached out to see where it was and ended up getting a full refund. Which I was grateful I received the refund, but I really wanted to try out the chainsaw.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Todd Ruhbusch Todd Ruhbusch
Owner
Waiting to hear back regarding a quality issue! Was told that I would get an email addressing my concern! Saw does not run at idle, hard to restart, i assume low speed jet is plugged in carburetor! Need to hear back for warranty.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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