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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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3951 reviews
Richard Hernandez Richard Hernandez
Mr.
Unfortunately I have not been able to start the chainsaw. Have been trying for two days. Proper fuel ratio, plug removed and cleaned, and still nothing. The price would be great if I could get it to work.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Terry young Terry young
Me
Won’t start Chain is lose Way to heavy I have not used it once And I wont
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joseph Laur Joseph Laur
Pull cord broke after 6-8 pulls
poop cord broke after just a few poles. There’s not a top and saw, but it’s OK for casual use. However, there’s no way to take it apart and replace the pool cord.Vevor offered to ship me a new one if I ship the old one back, which I did. Weeks later, I’m still waiting for the replacement saw. Generally have been happy with Vevor, but they’re falling down on this one.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chad S. Chad S.
62 cc gas chainsaw
To early to tell. Un boxed new saw went to put together and found that the chain tensioner screw was bent and locked up. Wouldn't allow me to adjust tension on chain. So I have a brand new saw I haven't even put gas in it to fire it up or use it... waiting to hear back from customer service. Everything else looks solid and of good quality, but I haven't been able to use it to give a solid review. 1 star for now :(...
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nick Bastien Nick Bastien
Chainsaw
It would be nice if this ever arrives. Its been over 3 weeks. You ask me to write a review maybe getvthe shipping figout first. Im starting to this this whole company is a scam. Dont waste you money on this site.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Robert W Nelms Robert W Nelms
62cc chainsaw
The handle broke had ro buy another chainsaw cannot buy parts from vevor.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Carter Chris Carter
Will not start.
Can't communicate with wevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Clayton Clayton
Minister
Worked sorta well for a short time. Had issues cranking since new. It’s a really really cheap product and definitely a get what ya pay for odeal. The clutch came unglued about the same time the bearings in the end of the bar fell apart, and the pull cord cuts in the side of the motor plastics. Basically in my humble opinion it’s a few time use saw, and definitely not something to use often.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Paz David Paz
Don't buy this chainsaw!!
If any of you are planning on purchasing this chainsaw, think twice and just buy an echo or a Stihl. Have had nothing but startup issues with this unit. It has brand new mixed gas and chain lubricant. At first it was a spark issue and now it seems like gas is not getting to it. This machine is straight up garbage and Vevor gives you the runaround when it come to returning something. Won't be buying anything vevor from now on!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JLIB JLIB
Don't waste your money
I have been unable to get this saw to start. It has the right fuel - checked spark plug - checked to see if it was flooded - all seems good but you can pull and pull and pull and nothing... On top of that, the pull cord no longer retracts all the way. For the price, I knew it was a gamble; but most Vevor stuff I've bought I've been very happy with. Not this.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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