Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Awful quality broke within 10 hours of usage. Vevor giving me a hard time about getting it fixed. You need to upload a movie file not a picture. Their movie file uploaddoesn’t work. Don’t waste your money on this poor quality machine. I live in the middle of the woods. We’re having the coldest weather of the year and I can’t cut up some wood to have a nice fire because the VIVO equipment has let me down.. They gave me a hard time about getting a fuel pump repaired too for a heater I bought. Awful customer service,

Compré la motosierra el 16 de noviembre de 2025, GLS la dejo en un punto de entrega de Madrid, a 60 KM de mi casa. Nunca me la entregaron y ni nada. A día de hoy 21 de enero de 2026, VEVOR no me ha devuelto el dinero . Jamás volveré a comprar en VEVOR

I'm cranked it one time, and then they wouldn't crank. No more the spring in the crank rope area literally came out of it. And I haven't been able to get it fixed

garbage. it newer started. after half hour of trying to start it the starter cord breaks. that trim arround the cord went of from the first two pulls. went to home depot and bought a ryobi one which fells a lot better quality

I purchase this chainsaw after all I read once I received mine I sstarted assembly and found that the chainsaw chain tightening screw was bent and would old not turn I contacted vervor by email since it is the only means of contact and to this day I’m waiting for the part or a replacement it has been 3 weeks as of this writing the product might be good but I will not nor do I recommend this company policy of no phone attendance nor will I buy in the FUTURE just be aware

Was looking forward to getting this little guy to help out on clearing small saplings on fence rows. I just received it and opened it to find it was bust all to pieces. I guess that explains the delay in shipping 🤦🏻‍♂️ hopefully they’ll send me another asap!

I could never get it to start, and in the end the recoil rope (pull cord) wouldn't retract. Very disappointed. I'm waiting for a solution from Customer Service, and then I might change my product review. Right now, it's completely negative.

Wont start at all, we have tried with starting fluid and everything. Much compression and spark, but wont fire

Beautiful and easy to unpack. Very hard to start. Once the first start was accomplished, it cut very well and impressive. Once I turned it off, I was not able to restart. I have attempted over 50 tries and still no luck. I reached out to Vevor and they said they would get back with me. They have not followed up with my claim nor responded. I have bought many tools from them with success, however, non have had motors. I understand the item is not really expensive, however, I was expecting much more use from the chainsaw.

Votre matériel c'est de la daube commander le 16 octobre n'a jamais démarré depuis après trois sessions de chat toujours pas de réponse ni pour un retour ni pour un remboursement société pas sérieuse impossible de uploader les vidéos MP4 pour faire un titre de retour je demande expressément le remboursement de la tronçonneuse et le retour à vos frais petit conseil ne commandez pas sur ce site mauvais service après-vente