Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Chainsaw did not work. I contacte customer service and they never addressed my issue. I returned the defective item. They never send the replacement. They use AI to automatically reply to your emails with can annoying replies,

o motosserra veio sem a tampa de onde se coloca o oleo para a corrente (primeira imagem) e sem aquele botao macio de injetar gasolina no arranque , nao liga e nao presta... acredito que a VEVOR so tinha um e o desfez porque logo que o comprei ficaram todos zerados sem stock.... agradeço que a VEVOR me devolva o dinheiro e como devolver esta porcaria que me enviaram.... Nota do produto menos 10 de 0 a 10 e a resposta da VEVOR ainda aguardo a resposta como devolver esta porcaria...

Followed all the starting steps a few times and the product wont start it seams like it defected or something.

Sounds like something is internally broken when I try to pull the cord to start it. Tried to issue a return and of course the return process doesn’t work!!! What a scam!!!! Buyer beware and don’t buy this chainsaw!!!

N° pedido 26021500939414041309. El arranque de la motosierra se ha estropeado. Solo la he usado un día.

Not well built everything is plastic and the pull rope housing broke fast and is cutting the rope up

I bought this saw a couple of months ago and I used it for the first time a few days ago. It ran well for a while and the without warning it fell apart. The handle broke off , the electric components came undone and the gas line came apart as well. I have purchased several items from Vevor and have been pleased with all of them up until now. I am not happy at all. I didn't even use the saw for an hour before it broke apart

Bought brand new. Drovev3 hours oneway to pick up in a warehouse where no one spoke English. After another 3 hour drive home and going to start chainsaw got nothing. Replaced spark plug and still doesn't start. Now trying to deal with returning it without having to do another 6 hour round-trip. I would never purchase anything from this company again

This chainsaw is cheap so I wasn't expecting much but when opening the box I was very impressed and feeling like I finally won. Wrong. Another screw over guess that what I get . Never started. Took apart rebuilt it change the fuel with a new mix never started worse than that they have some kind of glitch when u try returning it doesn't let u add the Pic files it requires of you I tried everything it never would let me submit a claim and there is no way to contact them. NONE!!! I have never left e review in my entire 44 yrs til today that's how bad this experience was never will buy anything from vevor ever agin

Purchased saw put all together trying to adjust the chain, there was no Phillips hex in adjustment. They never put one in, someone never did there job to check before shipping. Now j have to wait longer and the customer service is procrastinating my order.Very disappointed in Vevor.