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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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3951 reviews
Stephen Stephen
Farm work on a budget
First appearance definitely looks cheap, you get what you pay for. The clutch cover nuts are difficult to get to. The chain tensioner is parallel with the bar, difficult to adjust. Saw was hard to start first time but ran great until I ran out of gas. Made about 7 cuts through a 25-30 inch log and was out of gas, this thing is a gas hog! Refill with gas and bar oil and could not get it to crank again. Had to let it sit for about 10mins before it would fire up again. All the pulling on the cord the grommet in the body where the pull cord sits broke and fell apart. The major issue is this saw NEEDS A SPARK ARRESTOR. It caught the wood on FIRE several times and was working in a large log pile. Luckily I had a loader and could spread everything out and put water on it. Im interested in how the smaller saws are with sparks at the front exhaust. This saw is extremely LOUD but it got the job done and the cheap chain held up through white oak and red oak thats been down for at least 10yrs. I will run it until it dies!
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Thomas Dixon Thomas Dixon
Won't run
Have used this a couple times and it stopped bogged down and won't run. Restart it. Try to use it bogs down over and over and over won't stay running
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Fernando Fernando
Mr
62cc
This is my honest review, I am disappointed in this saw yes it is powerful,how ever there are big issues with this unit 1 the starting instructions as advertised on the site are wrong the first item to start the unit is to prime the bulb,this saw does not have a priming bulb 2 this unit has on top of the paper air filter a plastic cover with fine gauze which lets fine red sawdust dust in at will 3 the bumper spikes are a joke as they bend under light usage 4 the worst part is when the chainsaw gets hot it stops and can not be restarted untill it cools down again I have used this saw 3 times and twice I have had to finish my trailer load of wood with my mculloch 36 a very small saw and the reason I purchased the 62cc item,I have one more load to get this winter and if it fails again iwill be requiring a refund, powerful yes reliable definitely not,out of 5 I would rate it a 2 for the poor reliability.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Steven Nettles Steven Nettles
????
Delivery was a day late. Was packed very well. Easy to put together. But will not start up it has no spark going to spark plug
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Jason Jason
Under powered, slow cutting
Honestly, you get what you pay for and it isn’t that bad. It’s not comparable to a Husqvarna or Stihl. Maybe a poulan or craftsman. Still, it starts and runs. Good for a 1 time cleanup if a tree falls in your yard.
2 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
Josh freeman Josh freeman
Owner
Used less than hour top handle broke was great until then Won’t let me up load any pictures below
4 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Jason Jason
Customer
Customer 1
I received my chainsaw and unboxed it, only to find that I wasn’t able to put the bar on the motor. The hole that is drilled in to the bar for the chain tension is not drilled correctly on either side of the bar. I was not able to even use it yet. I have done a couple of text chats with customer service, to which I have no path forward on getting this issue resolved. I tried calling their customer service number a couple of times and got a message saying no agents were available each time. This is very frustrating and I wouldn’t recommend buying any products from this company with how this one has gone. I’m still waiting on an actual response from Vevor. I got and email to review the product before I got an email about the issues I am having.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ryan Honea Ryan Honea
Broke on the first pull.
Broke on the first pull. 1 Broke on the first pull. 1
Cover on my pull rope broke on first pull.Tried to submit it to customer service with my order number and is saying that my order number is no good.How do I resolve this issue?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Detlev Suhl Detlev Suhl
Dårlig
62cc
Dårlig 1
Dene funker bare en gang og nå starter den ikke 😤 jeg har alt forsøkt men kan ikke stårte fen ennå Har se video på you toube men gjør allt riktig
0 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe deg til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
Michael McQueeney Michael McQueeney
Trash
Trash 1 Trash 1 Trash 1
This item is JUNK!!! Don't waste your time or money. I bought the protection plan because I was not sure about how good this would be for such a low cost....I was right! The protection plan is WORTHLESS!! At the end, they offered to refund $20!!! The saw was never even able to start....defective product....WASTE OF MONEY. For $50 more, I bought a Craftsman 20inch....and THEY honor their warranty!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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