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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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Eric Eric
Bof
40 cc
Frein HS à la réception, le réservoir de chaîne fuit à l’arrêt…. Faut pas s’attendre à avoir une machine de marque pour ce prix ….
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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pablo pablo
motosierra
no j hice ni un deposito con ella y dejo de dar chispa y encima les escribo y en lugar de leer los correos y enterarse denlo que les digo solo saben decirme que puede ser al final me mandan una nueva pero las vuelta me las he dado yo
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Richard Hodges Richard Hodges
Need new chain bar
Chain bar was bent chain would not stay on bar I need a new bar
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mat Mat
Tronçonneuse
58 cc
Reçu jeudi, monté démarrer sans soucis. Essai vendredi abbatu deux arbres, aiguisé la chaîne le soir puis samedi matin je fait tomber un arbre sans problème et le second des étincelles au niveau de la chaîne et la chaîne qui ne tourne plus! Deux utilisation et machine hors service, j'attend de voir la suite car c'est dommage j'étais plutôt satisfait au premier abord...
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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David Zanni David Zanni
Owner
Pull cord broke on the 1st pull. Fixed the rope and had trouble with the rewind mechanism. Other than that the saw worked great
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
pompon pompon
attente
25 cc
bjr j'attends toujours le remplacement de mon frein de chaine la tronçonneuse ne fonctionne pas je souhaite la retourner merrci
0 people found this helpful
Customer Service Reply: Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Ran Merritt Ran Merritt
Logger
Love the saw, but arrived with right side panel cracked. Assembled saw, runs great, love it, but panel will fail. Please send me the right side panel that has the chain brake attached and then good to go.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Roger Jones Roger Jones
Home owner
I Can't use it yet.. the bar won't fit the power head.. The chain tension adjustment pin will not fit this bar that was sent with the saw.. I'll have to take it to a machine shop to get it fixed.. Very disappointed..
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Trent Trent
Non running chains aw
Would no start. I coughed like it wanted to a couple of times but she was it. Wouldn’t even start with starting fluid. Changes spark plug, still wouldn’t start. Had to drop off to local guy to fix it. He said carburetor was not getting gas for some reason. He finally got it going but it cost me $56. Will not buy anything else from Vevor
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ciaran Boyle Ciaran Boyle
Mr
Not too sure about this chainsaw. It's quite smokey and yes I have the correct petrol/two-stroke mix in it and the chain brake doesn't stop the chain??? The plastic covers on the saw seem to be made from a low grade plastic
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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