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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Gary W Moore Gary W Moore
Corpol deputy
I bought this chainsaw and it went together easily. And it started right up ONCE! Now it's useless unless there's a trick I don't know. I realized I took a chance because the price was so good. But I'm pretty sure I won't be buying anything else from you.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
ECR ECR
MALA CALIDAD
25 cc
La palanca de mano del freno fue mal desde el primer momento tuve que anular todo el sistema, el aceite de la cadena consume una barbaridad y la cadena no me duro ni para cortar un pino, he pedido otra cadena ya que tras quince minutos de intentar lijarla ni se inmuto. Yo solo la queria para un uso y tenerla para un futuro si me hace falta, en definitiva la use media hora pero dedique más de una en arreglarla para poder usarla.
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Scott Scott
owner
I picked up the VEVOR 62cc chainsaw hoping it would be a solid budget option for clearing limbs and small trees. It looks good on paper: a big 62cc engine, a 20‑inch bar, and a price that’s hard to ignore. Unfortunately, the real‑world performance didn’t match the specs. The saw broke on the second use, during normal limb cutting. No oversized logs, no abuse, nothing that should stress a 62cc saw. A tool with this displacement and bar length should easily handle routine work, so the early failure was a major disappointment. Pros • Strong specs for the price • Starts easily when new • Plenty of power on paper Cons • Broke on the second use • Build quality doesn’t match the advertised performance • Not reliable enough for any serious or repeated work Bottom Line A chainsaw this powerful shouldn’t fail almost immediately. Even at a budget price, durability matters. Based on my experience, the VEVOR 62cc saw isn’t dependable enough to recommend.
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kenneth Shafer Kenneth Shafer
Owner
Very hard to start. Then wouldn’t run on its side unless tank was less than half full. Lost my first tank of gas while stored due to insufficient gas cap seal. Used 40:1 premixed fuel which ran fine in the 12” model I had purchased earlier this year. Took a while for it to warm up enough for easy restart. Cut great, lightweight and well balanced.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Terrel Terrel
Maybe for brush?
Just as much plastic parts you could create, they did and more, pull cord action is CRAP! Pain in the A$$!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ferreira Ferreira
Tronçonneuse
Manque la chaîne de coupe et le casque très dessus veuillez me contacter aux plus vite merci
0 people found this helpful
Customer Service Reply: Veuillez accepter nos plus sincères excuses pour les désagréments causés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à régler ce problème dans les plus brefs délais. Nous vous tiendrons au courant par courriel ; veuillez consulter votre boîte de réception.
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christine potter christine potter
Mrs
25 cc
Do not buy this product. On the 1st use it started leaking fuel and therefore was unusable. I contacted Vevor ,while responding in a good time Suggested 'i' find where the leak was and they would send me a replacement part. Im certainly not mechanical minded and felt this would void any warranty. Unfortunately it was out by 10days of the return period I hadn't needed to use it previously. I doubt i could return it anyway because it was now flammable. This could have been a danger while using it. The final advice was to take it to a repair shop. I was given a $20 credit. The chainsaw is now in the rubbish.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jack Jack
Mr.
The saw arrived promptly and was easy to assemble. Didn't like that the gas mix is 40-1 but that is livable. It runs and cuts really great but here in lies the problem. The nuts that hold the bar on come loose very quickly even though I really cranked them down. Eventually one came completely off and fell somewhere in a pile of grass/wood. I was unable to find it and now the saw is unusable until I can find another nut at the hardware store. Even if I do find a replacement nut, it still doesn't solve the problem that they both come loose after just a few minutes of using the saw. I guess you get what you pay for. I would not recommend buying this chainsaw.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Steve
Engineer
This was a horrible saw.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnnovis57@gmail.com Johnnovis57@gmail.com
Owner
Brand new and won't start . I have no spark at the spark plug. Can't get the problem solved with customer service
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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