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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Roy Roy
Bolts
The bolts holding the bar to the body came off.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Louvet Louvet
Reclamation
25 cc
Bonjour, je n'ai jamais reçu ma commande. Comment peut-on écrire "livré" ? Je voudrais savoir d'où vient cette arnaque, car moi, je n'ai jamais rien reçu.
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Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Yard Man Yard Man
Retired
Can't beat the price but had problems from the start. I assembled the saw per the manual, mixed fuel and added chain oil. The saw was hard to start and wouldn't stay running. I got it going enough to top a fairly large tree, limb it and cut to manageable lengths. It sat for two weeks and i attempted to start it to burn off the remaining fuel for storage. Nothing. Not even a cough. Checked the spark plug, drained the gas and mixed a fresh batch. Nothing. For chain saws I recommend a name brand. Pricey, but sometimes you get what you pay for.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnny Hernandez Johnny Hernandez
Mr
So the saw c is kinda heavy, the price and time it took to get here were amazing. I followed the instructions impeccably, then it just would not work
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tim fields Tim fields
Vevor 12 inch chainsaw
Struggling to get this to start, based on other reviews I’m sure it’s a fluke. Once it starts it runs fine but starting initially is a task
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Michael Gerace Michael Gerace
Diesel Technician
Right out of the box I couldn't tighten the side cover without the chain seizing up. Started throwing the chain right away.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Huard Huard
Elagueuse de mauvaise qualité
25 cc
Après trois utilisation la machine ne lubrifie plus la chaîne j'attend un retour de vevor pour la garantie qui devient longue.
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Phillip Due Phillip Due
Broken first hour
Pull string broke and that was weeks ago. Still waiting for the part to be delivered.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Micka Micka
Ne huile pas la chaine
25 cc
Pour le prix pratique pas trop lourde et coupe correctement des petites branches, mais la tronçonneuse ne huilais pas, j'ai vidé et rerempli le réservoir d'huile et depuis celui ci fuit donc impossible de s'en servir et pour le sav très compliqué il demande une photo mais impossible à mettre au bon format. Dommage
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Debeuret Eric Debeuret Eric
Tronçonneuse vevor
58 cc
Bonjour, après une journée passée a faire du bois la poignée tubulaire en aluminium ses fissuré et à casser dans l'angle droit au dessus du moteur Le moteur fonctionne bien mais sans poignée c'est compliqué pour continuer dommage tout se qui est autour du moteur soi de médiocre qualité ils est vrai qu'à ce prix là fallait si attendre
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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